For me, I thought that this phone looked brilliant, and when I was due my upgrade from t-mobile i decided that i was going to get this phone, as it seemed stylish and modern, and the smartphones seemed to be all the rage... When it turned up I was actually surprised as to how heavy it felt, it actually felt like quite a bulky phone, but it seemed nice. Everything about looked good, and it was simple to use, but after a couple of months it started crashing, and I had a problem with sending text messages... sometimes i thought they had been sent and it turned out that they hadn't, and sometimes it just would not let me send a text, and everytime i had to shut the phone down and re- start it again, this went on a for another couple of months, and in the end I went out and bought a cheap nokia, and began using that instead. I know that since the g1 came out t-mobile have brought out the g2, which is supposed to be a lot better, but to be honest I dont think i would get it... as much as I liked the design and the touchscreen of the g1, I did not really get on with the keyboard for texting, and since I use my phone for texting more than calling, it seemed to take me longer to write out a text message, than using the normal phone. At the moment in my eyes the best smart phone is the apple i phone, but again I dont like to use this for text messages, as I dont like the keyboard.