I have just cancelled my membership to Nuffield Health and Fitness at the old Canon's in the City of London in Cousin's Lane, largely due to their mis-selling practices and utterly unprofessional nature. I had signed a direct debit for my what I thought at the time was a three month contract. They managed to lose my direct debit as one of their IT people "deleted" all their direct debit mandates. So, I was then chased, and I mean harried, for the missing month. I was out of the country at this point on holiday and business, not unlike many of their clients I suspect, given where they are located, and I was, within the month, being threatened with DEBT ...  Read the complete review

This was my gym for 3 months... I got out as soon as I could! The equipment was almost always broken, there isn't nearly enough of it for the people, the air conditioning is poor and therefore smells. oh, and you DO have to pay for towels!The staff are not welcoming and in general there is a poor lack of communication. The only saving grace was the Sunday morning pilates class! I have now moved onto Vigin Active who are welcoming, on the ball, have more machines and best of all, I actually feel like this gym is clean!!!!

I have been a member of this gym for over six years. Then about 10 months ago I got a different job, which meant that travelling to the gym would add an extra hour to my journey. Thats an hour there and an hour back. I decided the best option was to leave the gym and perhaps join a gym closer to my new job. Nuffields did not agree and told me that I had signed a years contract and had six months left on my contract. If I wanted to cancel my contract I'd need to pay the outstanding amount which came to £414. Thats £69 per month that I have left on my contract. I explained my situation, telling Nuffields that getting to the gym was no longer convientant and that ...  Read the complete review

Having been a member of Cannons, the main reason for joining would be the swimming pool. The prices are quite honestly exhorbitant, for what you can get at a Fitness First gym. Typical of a gym, there are fitness instructors doing rounds, trying to attract clients by using bizarre techniques in order to stir up some sort of conversation. If swimming is your thing, there are lifeguards present pretty much all the time, which you would expect, but to pay an extra £20/30 a month for this, is abit deranged, unless you're made of money. The fitness classes come as part of the package, the instructors devote some time giving you a run down of what it entails, which is ...  Read the complete review

Cannons City gymnasium is the jewel in the crown of this national chain. The snappy marketers have recently re-branded it as a "Nuffield Health City Fitness and Wellbeing Centre" (did they actually run any focus groups?). Fortunately, beyond the odd green lick of paint, little has changed. The club remains a pre-eminent facility in the heart of London. Everything you would expect from a Cannons facility is here; but supersized and supercharged in a genuinely premium venue by the banks of the Thames. The City gymnasium is in my view a superlative fitness and pampering experience. They say the best things in life are free, and you can indeed ...  Read the complete review