"Item Not Received... Refund Not Received... Emails Ignored" eMail below send 1st October 2011. No response. Resent Numerous times Still No Response...DO NOT TRUST Please find attached a copy of the confirmation eMail, received from your company on 30th August 2011. The eMail confirms an order I placed for Hair Straighteners Wide (£99.95) using a Groupon Voucher (-£99.95) plus a special offer of Hair Straighteners Narrow (for £8.95) with a cost for Postage and Packaging (£15). The total cost of my order £23.95. Below is an eMail from Groupon stating that they have refunded the amount of my Groupon voucher, due to ...  Read the complete review

I arrived at Ospa Riverside last Saturday afternoon, looking forward to the three treatments (2 massages and a facial) I had booked through their website and booked a month in advance. When I got to reception I was told first that they didn't have my name down against any bookings. When I showed my confirmation email the receptionist said that the therapist who was due to see me had gone off sick and they had been unable to contact me due to their system having been down for two weeks! I was astonished that in two weeks of 'no system'they had no manual back-up so that at least they could contact clients. I have no idea how they managed to send me a confirmation email two  Read the complete review

To start this sorry tale, I must first paint a little background, my beloved ghd's blew up (maybe slight over exaggeration there they gave a feeble pfffft and stopped working!) in February this year. Having no money I decided not to purchase a new set and have thus wandered round with my natural curls since then. Now I love the fact that I have saved myself a fortune in hairdressers having to not have my split ends cut as regularly and my hair has never been so healthy, BUT I did miss my straightness. Lo and behold, my joy when I saw a Groupon voucher offering hair straightners for £15 when the RRP was £99.95, I whipped my card straight out to purchase ...  Read the complete review

From reading the previous reviews I can see that I am not the only one who has experienced a problem with Ospa London, which makes me feel a little bit better now I know I am not the only one. I purchased a voucher from Groupon which allowed me to buy Ospa London straighteners for £15 rather than the recommended retail price of £99.95. I, probably like everyone else, thought this was such a good deal that I couldn't afford to pass on, as I needed an extra pair of straighteners to keep at my boyfriend's house so I didn't need to carry my own pair around with me. I placed my order on 05/07/11 and had to pay £7.50 delivery charge, the money for both the straighteners ...  Read the complete review

On the 28/6/2011 I purchased a voucher via Groupon for the £15.00 hair straighteners with £7.50 P&P. These straighteners should have been £99.95 and as all good offers that seem to be to good to be true usually are, but I had used Groupon a couple of times and we were quite impressed with them, so i jumped in and ordered the straigheners before reading up on any of the reviews ( which i really regret not doing). I emailed O Spa asking when they were likely to be delivered the second week in July and I received an automated email advising me I had to wait 28 days after redemption of the voucher. On the 28th day I received another automated email advising me that if  Read the complete review