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Member Name: Walls
Date: 18/01/05, updated on 23/01/05 (815 review reads)
Advantages: Pool, Food
Disadvantages: Booking system, After-sales service
Although we enjoyed our day at Ragdale Hall, any of the benefits of spending a day relaxing have been completely superseded by the ensuing wrangling over the bill. In short, we were overcharged because Ragdale Hall had mis-recorded our booking. The main reason for refusing to give a refund seems to be that we did not notice the error in time (due, not in part, to Ragdale Hall's convoluted and misleading billing system). Please check your booking confirmations because Ragdale's after-sales service is not a patch on the service you get on the day!