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Greens Health and Fitness Club

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14 Reviews

Greens Health & Fitness offers a new approach to maintaining a healthy lifestyle for people of all fitness levels. The Greens clubs provide: A fully equipped and spacious gym, holistic health & beauty treatments, 25m heated pool and nutritionally balanced food & drink choices.

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    14 Reviews
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      12.07.2012 11:49

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      Find somewhere else. Not worth the cost or risk.

      Some staff are good, he clientele & fitness instructors are good. The manager, customer care, security & HQ appalling.
      My locker was broken into & everything taken. The management rely on "left at your own risk" (which is not the get out they think it is - speak to the office of fair trading). The booking in procedure is poor & they have no idea what to do in the event of a theft, saying "it's your loss, not ours" (only partly true as their locker was damaged & someone may've entered as a trespasser) & the manager was rude & of no use whatsoever.
      It turned out that the CCTV wasn't working, but they said it wouldn't have prevented my loss (we'll never know now). They did no internal investigation at all. No checks on who'd been in & no questions asked of reception. They left it to me to call police - who told me that Greens told them the CCTV wasn't working - yet their manager initially denied this to me although he'd told police different. They care about getting your money & not you. After some argument & a 'letter before action' their HO offered me two months free membership. I refused it & ended my membership. Also equipment that goes wrong takes an eternity to get fixed. Not good if it's the only machine of its kind in the gym.

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      16.09.2011 13:09
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      An organisation that recruits members on a treadmill basis but has little respect for its members

      My wife and I have been members of this gym, 0n and off, for about 8 yrs. It used to be well run, well staffed and good value. We had a years break and rejoined 2 yrs ago. What a change. There were few supervisors except personal trainers, equipment was poorly maintained and shower areas not too clean.
      What really did it for us however, was on the 6th August when my wife and I (60 and 62 respectively) were verbally and physically threatened by a young man who had complained that my wife had sat at a machine he was 'using'. He was actually talking to a friend at an adjacent machine at the time. Some minutes after the incident, my wife stopped to speak to me and was accosted by the young man who wanted to know why she was talking to me and why my face was 'red'. It usually gets red when I exert myself. The young man then threatened to 'get me' and said he did not care how old I was. My wife went in search of a member of staff who tried ineffectually to calm the situation down but seemed to miss the point that we had been threatened. My wife left the gym in a flood of tears and I followed. We told the staff member that we had been so upset and felt so insecure that we did not feel able to continue our membership. We wrote to the gym a day later, explaining what had happened cancelling our membership and inviting him to return our membership, paid on the 1st of each month. for that month.
      He declined to do so, said it was as much our fault as the nice young 6ft plus, muscular young man who had threatened us. He added that he was also going to charge for September and the membership secretary is also trying to charge for October and threatening to put the matter in the hands of the collection agency. It felt to me as if the manager was being deliberately obtuse in order not to give up on collecting our fees. With the two of us that comes to around £ 300 for the privilege of trying to end our membership.

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        23.08.2011 15:16

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        UNFAIR CONTRACT AND OLD WORN OUT FACILITIES

        I joined the Chingford branch of Greens early this year and decided to cancel as it is ridiculously expensive at £66 a month and the facilities are lacking and out dated and the staff are almost non existent. I went into the gym with my complaints on the 29th May but none of the staff were interested and I told them I was going to cancel my membership, I then did so after ensuring that the imminent direct debit had cleared my account on the 1st June. I have since been bombarded with calls from a debt collection agency and am now having to involve the OFT. I have written to the manager at Chingford and to the parent company and have had a reply which in short says tough luck, as you wrote to us on the 8th June you have to pay both June and July payments totalling £132 before we will allow you to cancel your membership

        Please do not join this gym as they have a contract that ties you in for months and then even at the end of that period makes it impossible to cancel without more than a calender months notice.

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        26.07.2011 17:56

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        Interested in money grabbing, no interest in loyalty

        I have been a member of Greens Birmingham for 9 years. I missed a monthly payment, and was very quickly contacted by them with threats of a debt collection agency. Having been a member all this time, I was not at all impressed by the way I was dealt with, and contacted them to say that I would be cancelling my membership altogether, gave them more than the required period of notice plus a cheque for two months' membership - the one I had missed, plus an EARLY payment for the following month.

        I thought no more of it, until I DID receive a letter from a Debt Collection Agency - nearly two weeks later. This, despite the fact that they had banked my cheque, which had cleared by the time I received the letter. They would also have had ample time to have contacted the debt collection agency. The matter has now been resolved, but no thanks to Greens.

        When you telephone them, one of the menu choices is for 'their loyal customers'. It sort of sticks in my throat.

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        15.06.2010 16:18

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        DO NOT join Greens gym. It's overly expensive and when you finally see the light and want to quit they make life very hard for you. It has cost me £36 to cancel my membership. I was a member of Sheffield Greens, the gym was ok, the changing areas were always dirty and I picked up a foot infection from them. DO NOT JOIN GREENS!

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        18.01.2010 17:48
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        A great gym, where you can maximise your potential

        I have spent the last 8 years getting in better shape, going to gyms working out. I have been in some of the UK's leading chain gyms, as well as independant ones.

        So I thought its about time for me to review Greens gyms. The one I go to in Norwich is a state of the art, fitness gym. It not only contains the gym, but also a swimming pool, sauna, steam room and ice room. Its almost like a spa, as it also contains a health and beuaty parlour.

        As you would expect from any type of chain gym, it has all the latest equipment, so everythings in fully working order, and is state of the art. On the rare occasion anything does break down, then its always seems to be repaired in a matter of a couple of days.

        The gym itself is split into two sections-the cardio section, and the weights section. The cardio section contains a multitude of equipment, with rows of treadmills, cross trainers, steppers, rowing machines. There really is something for everyone here, so if you say you dont like running for example, theres no excuse! Also, you can easily feel concious of your apperance in the gym, so they have actually created a space in a seperate room, just for the womens gym-for those who dont want men leering over them perhaps!

        The weights area contains a wide range of machines(normally two of most machines). The free weight area has six benches, which I find great as soo often you go into gyms and they only have one of two, and you have to wait for soemone to come off there.

        Greens also runs exercise classes throguhout the day, which tend to inspire peope who have trouble working out alone. They have classes such as spinning, body combat, body pump etc. The gym staff also seem to be quite knowledgable, and they are attentive to your needs. When you first join, they give you a induction on the machines, and write a programame for you to follow to maximise your efforts.

        I must say theres a great sense of communtiy at this Greens gym, people are friendly, and you get to know each other, which means you look forward to going back, as its quite social, without disrupting your workout too much.

        Overall, I really rate Greens gyms highyl-they seem to have cracked the perfect balance between making the exercise enjoyable, in a stylish nodern place where you dont feel uncomfortyable.

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          03.08.2009 11:13
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          THE BEST GYM AROUND!

          I joined Greens about 6 months ago now. I go to the Liverpool Branch. This is by far the best Health and Fitness club I've been to.
          I pay £25 p/m, which means I can use the gym,sauna,pool and main sports hall from 9am-5pm- MON-FRI. Anytime over the weekend.

          I think this is a good price due to the amount of facilities you can use. The staff here are always welcoming and ready to have a quick chat when you arrive. When you do your induction for the gym- which is very spacious and fully equipped- they ask you, what parts of your body are you looking to develop. They will then devise a programme for you to follow, which should be carried out exactly as they say. These people really know what they're talking about, as they are all highly qualified fitness instructor's!

          My goal was to increase upper body strength, which has now really developed- Can't quite lift a double decker bus over my head yet, but am getting there! The instructors' will monitor you throughout the first couple of weeks to see if things are done right. They won't be in your face though, as they use enough tact to give you your own space.

          I go for a swim sometimes. At first it seemed like an olympic sized pool but it's only half the size. Felt quite luxurious actually- especially with the jacuzzi at the side! Used also the sauna, which is excellent!.

          I fully recommend Greens to start or maintain a healthy lifestyle programme. They will also give you tips and advice about a healthy diet to compliment your programme. Also well recommended for beauty treatments, which I don't really use. I tend to bite my nails which works out cheaper in the long run!

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            08.07.2009 21:20
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            Sadly, I was taken in by the image, the substance of the place is lacking in key areas!

            I joined Greens because it had a reputation of being the best club in my area. They were happy to take my money, although monthly membership was pretty high, I was prepared to pay for the convenience of having the gym easily accessible on my route to and from work. However, once having spent a full year of my contract there, I realised it wasn't all it was cracked up to be. The changing facilities are good, clean and the lockers work with your entry fob - all very easy. Similarly the pool, sauna, steam room and spa were excellent. When it came to customer care and the fitness equipment though, Greens was lacking. There was simply not enough aerobic equipment to use during peak time. The models used weren't the latest Technogyms (the ones with the full colour screens), but the models previous to those. The weights room had a poor selection in comparison to somewhere like Bannatynes. Customer services was abysmal, there was never any service with a smile, and when it came to ending my contract, the membership manager was so short there was no way I'd ever have renewed my contract with them.

            I'm sure it depends on which branch you go to, but my experience of Greens was not good, and I won't be rejoining.

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            05.04.2009 16:47
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            Would be a great gym if they trained their staff properly

            The Croydon branch general manager is incredibly rude and condescending. He refuses to listen to any reasoning and feels that he has a god given right to do as he pleases. I have been a a long standing member of greens . I have now been banned for life from this club for apparent 'assosiation with an attempted theft' .

            A guest of my family opened the fridge in the brasserie and took out a drink which he left unopened when he found out he couldn't take it. I did not even touch this drink and had no intention to take it. The manager then called me the next day to inform me that greens did not wish assosiate with people like me and banned me for life. He shouted at me down the phone and refused to even listen to me . He didn't didn't know who the hell I was , couldn't trust me and wasn't prepared to discuss the matter further. He did't buy my story despite the CCTV footage showing that we hadn't taken the drink .

            After careful consideration he has now decided to ban my whole family after we dared to ask him to be rational and to at least hear our side of the story.

            Do not enter into a contract with ths gym whilst this managment team are still there. For the amount you are paying to go this gym, the mangement should be trained properly.

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              26.08.2008 23:48
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              If theres a Greens local to you, then try out a guided tour. You might find the new you.

              Been a member at my local Greens now in Glasgow for just over a year, so I figure it's time to give this place a review.

              I remember being completely sold by the end of my first tour around the gym. All the facilities were immaculate, right down to the changing rooms, the whole place was kept well and tidy. I decided to sign myself up, it was time I joined a gym anyway. Membership came in at £40 a month (although has now recently increased to £42 a month) for a full time weekday pass. Meaning I have full access to the gym and all its facilities during it's opening hours. 7am to 10pm, 7 days a week. I believe that I get this membership for £40 because I'm a student and normally this membership would cost £56 a month, or £40 for just the off peak membership.

              My local gym has a heated swimming pool, 2 jacuzzis, a steam room, a sauna, an infrared sauna, a tanning bed all located around the pool area downstairs. Upstairs it has a cardio room, with 25+ treadmills, 25+ exercise bikes, 5 rowing machines and other cardio equipment such as step trainers, cross trainers and skate machines. Adjacent to the cardio room is a room for the "spin class", which has about 30+ exercise bikes inside.

              Just off from the cardio room is a mini gym, which is a smaller gym for people who might want to work out with a bit of privacy. It has a small rack of dumbells, various weight machines, a treadmill, exercise bike, and a rowing machine.

              There are 2 studios in the gym which are mainly used for classes throughout the day, but they can be used any time when a class isn't on. They are both kitted out exercise balls, mats, light dumbbells, barbells with vinyl weights, boxing gloves and pads and also a punch bag. All the classes that take place are great fun, a fantastic way to meet people and there all taken by quality instructors.

              The final and most important part of the gym (to me anyway) is the weights room. The weights room has all the weight machines you could think of and also a good selection of dumbbells, and barbell free weights. As well as all the weight machines there is also a squat rack, dips/chin up bar and a number of benches.

              I tend to find the weight room can get very busy easily because of its small size. Sometimes you can end up waiting for quite a while to use one of the machines or the squat rack.

              That about sums it up for the gyms facilities and features. The best thing about this gym though has to be its cleanliness, good upkeep and friendly staff. The staff are all great to chat to and will give you a hello and goodbye when entering and leaving the gym.

              If there's a greens near you, then I highly recommend going for a guided tour and you might find yourself very interested. Its a gym for people of ANY age, and there really is something for everyone. The classes are a great way to keep fit or even relax with a class like yoga. Look into a membership and you might not look back.

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                16.06.2008 23:14

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                WakefieldPros:Clean, plenty of parking, nice reception staff, always a hello and goodbye. Loads of cardio machines, clean changing rooms, bright and cheerful. Clean gym areas, loads of classes, ample drinking fountains. Excellent personal trainers (at extra cost), can use other branches of greens with your membership.Cons:Expensive and the gym staff are usually hidden away, and don't correct people who exercise wrong, i.e. holding on to the bars on treadmills, using weights wrong, leaving it to the paid personal trainers. They don't correct the lane hogs in the pool so you can't have a decent swim. The slow ones just use all the lanes, drifting up and down with the current. While modern and clean, hasn't changed over the years.

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                22.08.2007 22:10
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                you can try others, but this is the one

                I have been a member at Greens Health and Fitness in Croydon now for 11 months and have found it to be the best health club I have ever joined. The staff are very welcoming and friendly, the equipment is modern and very infrequently out of action. Cleanliness always seems to be a high priority, especially in the changing areas and poolside. There is an excellent choice of classes and a very professional beauty and hair salon. What stands out though is their pricing. Compared to Esporta and Holmes Place, Greens is extremely good value for money. I will remain a member for a long time!

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                  28.05.2002 21:50

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                  Great gym and friendly staff - food is a little expensive but healthier than most places. - Advantages: Friendly, Clean, Helpfull - Disadvantages: Expensive

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                  10.09.2001 23:21
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                  Greens Gym is by far the best gym ive ever seen, let alone been to. The branch I attend is in Croydon and was only opened a year ago. Part of the De Vere's group, the gyms are designed like the hotels, very upper class and everything is first rate. Memberships for the gym are fairly expensive, ranging from £35 to £55 a month, with corporate memberships available. So what do you get for £55 a month? It's a lot of money granted but what you get is a full lifestyle system. Now before you press the back button ill explain further. With most gyms you go in, fool around for an hour and the head off home with a 'thank god that's over' feeling. 3 months down the line the good intentions have all but disappeared, and 6 months down the line you have no idea what that direct debit is for. With Greens it's different. The first time you attend you are given a full tour of the building. In my case this was of the pool areas, restaurants, 2 gyms and the various workout and class studios. Before you go to the gym your given a full assessment where you are kept relaxed, rather then being made to feel uncomfortable and out of place. Blood pressure, weight, pulse, height etc are measured in order to keep a record of your progress (note: I have a feeling height is just for completeness rather then them measuring your growth!) Following a sit-down and chat with an instructor (who by the way are all excellent and extremely friendly - but not in a fake way), you play an active part in setting a programme to follow. This is brilliant. In many cases, and gyms ive been to, you are merely told 'here's your programme'. With Greens they ask you what you want to do, e.g. build muscle, increase cardio vascular ability, lose weight. Then they design a programme while you sit there and talk each exercise through with you. If there's an exercise you don't like they do
                  n't include it in your programme - its that simple. Each exercise is explained, and they tell you what each one aims to do. Next it's the gym. The gym is huge ... with lots of every type of machine. Ive been going regularly for 4 months and there's always at least 2 of each machine free. The worst thing about exercising is that it can get boring, not at Greens. Here are 6 54inch TV's set in the main wall which you can hear through headphones which you plug into each machine you are on. If the TV isn't your thing then you can choose form 12 radio stations instead -they really have thought of everything, Possibly the best thing about the gym is that you can't exercise wrong. Your entire programme is on a key, and all you have to do is put your key into each machine and it sets your time, level difficulty etc. This means you don't overwork yourself. As well as this the machines stores data onto the key, so at the end of the session you simply put the key into a reader and it downloads all the info about your session onto your personal profile. This is brilliant. Not only does it show you how you performed that session; it keeps a permanent record to show you how you are progressing. All the machines are brand new and state-of-the-art. They were the first machines of their type in the UK last year. As the months go by you can really see the progress. The machine shows the amount of calories burnt that session, distance travelled and which muscles have been worked. This information is then used as an integral part of your next assessment to set your new challenges to ensure that your programme doesn't get too easy and stays challenging - a sure way to keep people motivates to attend. As well as all the usual running, rowing, cycling and resistance machines, there are the usual free weight areas for people to work out, as well as a large area set aside for ab machines. La
                  dies are made to feel particularly welcome, as there is a smaller gym to one side that at certain times is for ladies only. So there's no reason not to go down now is here ladies? Though the gym is the focal point of any health club, Greens is so much more. There's a full 25m pool downstairs, and it's never packed! Kids aren't allowed in the pool between 12-2, and from 530 onwards during weekdays. This means you can actually swim without kids messing about and being obnoxious. As well as the pool, there r 3 Jacuzzi's and a cold plunge ? if you're brave enough. These are accompanied by a sauna and steam room. Once the work out is over there's also a very smart restaurant/café which serve's excellent food as very reasonable prices. There are also lots of events on a regular basis, e.g. James Bond Nite, Pasta nites etc to maintain the atmosphere of the club. If you would rather attend a class then go to the gym there are lots to choose from, from spinning, Tai Bo, kick boxing yoga etc. Something to suit everyone. I know that this all sounds like a proper marketing brochure for the company but I assure you I don't work for them. The place is fabulous and you are always made to feel welcome and comfortable. There's always staff about to help - and their willing to help, you don't feel as if you are irritating them. Apart form your monthly fee, the only thing you pay for is the extras such as tanning booths and massages - everything else is included in the price. It may seem a lot but it's worth very penny, plus as it's a fair bit you are even more inclined to attend in order to justify the cost. It's a great gym, the staff are brilliant and it has an excellent atmosphere ? what more could u want?

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