Zenith Sports Shop (Surrey) Reviews
Description:Address: 45 Warren Road / Reigate / Surrey / England / RH2 0BN
Newest Review: ... Sports. I have sent emails, repeatedly call their number during the times specified on their website, to no avail. Do ... more
Customer Zenith Sports Shop (Surrey) Reviews (6)
by Mike Lockyer - written on 22/07/13
It has now been almost 1 month since I placed my order. Money was taken immediately! After around 2 weeks of not receiving the 2 lacrosse balls that I ordered chased Zenith Lacrosse by email since there is no contact telephone number on the website. The email response was that 1 of the colours was out of stock. I replied confirming that any colour was okay. Another 2 weeks have passed still no sign of the balls. Further follow up emails have been ignored.
by steve grover - written on 10/07/13
I had to follow-up my order having expected items (shown as in-stock) within the free delivery period of 3 to 5 working days. Reading the other reviews I called the "shop" where the chap admitted he wasn't a shop but a "1 man band". He feels that because his website says orders can take up to 3 weeks that this is acceptable trading practice. I am sorry personal matters have affected his ability to meet demands of order but I don't expect to have to chase traders.My son has been badly let down with delay in his birthday present.This is a growing sport with substantial Government funding. A seller wishing to compete in this market space needs to worry about what customers expect.
by Matt Bowring - written on 28/06/11
I ordered a couple of small items from Zenith 40 days ago, to this day I am still awaiting products and any kind of feedback from Zenith Sports. I have sent emails, repeatedly call their number during the times specified on their website, to no avail. Do yourselves a favour, steer clear of this company regardless of price, the time spent chasing your order, the frustration of not getting any kind of response is not worth a half price pair of gloves, restrung stick or a single ball. It is no way to run a business. Customers are your greatest asset, without us there is no business, customer service is paramount in most businesses sadly they do not have any at ... Read the complete review
by Robert Senior - written on 24/11/10
Before i bought from Zennith i had a look around the other top English sites (UKLacrosse, Hattersly) and i bought from Zennith because it had a decent product range and reasonable prices. Also it just so happened to have the exact head i wanted and no one else did. The Brine Answer. From my teammates i heard pretty negative things about the website but generally the feedback i had was decent. Unfortunatly i had quite a poor experience with them. My equipment took almost a month to get to me and the communication i got from them was poor too. I emailed them numerous times about even getting confirmation of my equipment being shipped and they didnt respond to a lot ... Read the complete review
by tony silcock - written on 19/11/10
If you want your kit quickly and or expect any form of customer service reply then dont bother - not until I started proceedings with Visa to re-claim the money did I get a responce.