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Argos Dots 4 Piece Butterfly Luggage Set

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1 Review

Brand: Argos / Type: Soft Case / Trolley: 2 Wheels / Style: Luggage Sets

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      28.11.2010 19:46
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      I'm just one of (apparently) many people who have returned this product to Argos

      I bought this luggage set for my eleven year old daughter for an overnight school trip, I had hunted high and low for small suitcases but they were all either too basic looking (for an eleven year old) or cost in excess of £25. I didn't want to spend this much money as Alice has her own medium sized suitcase already which I knew she would continue to use, unfortunately it was too large for this trip so she needed something smaller.

      It was my mum who had the bright idea of buying her this set, I paid £15 for the luggage which I was pleased about as for this money you get four items. The luggage is very girly, the main colour being a garish pink which is decorated with large butterflies (pink) and flowers (brighter pink). It's definitely a girls luggage set!

      As soon as I saw the set I was disappointed by the size. It's not tiny but while it coped fine with a single nights worth of clothing, there is absolutely no way the suitcase would hold enough for a holiday even with the smallest child. Even the ruck sack is smaller than average and I just know it wouldn't be big enough to even be used as an emergency school bag.

      I planned to return it to Argos immediately after Alice's trip, the dimensions hadn't been made clear online and I found the very small size of all parts of this set to be a big disappointment. As it was I had the perfect excuse because the case and drawstring bag fell apart during the trip, I could tell as soon as Alice came home that she hadn't abused the suitcase and it was simply the fact that it is very poor quality which caused no less than three components of it to break. The handle snapped, this was the first thing. I could tell that was going to happen, the flimsiness of the handle meant it was a matter of time but I did expect it to last for longer than 36 hours.

      Then one of the wheels came so loose that Alice had to carry the case, she only had a single pair of jeans and three thin t-shirts in the case so it definitely wasn't overloaded. Another problem was that the actual fabric of the case had ripped in the corner, Alice admitted that this had happened when she dropped the case but considering it was the failure of the handle which caused her to drop it I still blame the suitcase! Anyway, if a four inch drop can cause a large hole in the fabric of the case then just image the state you'd get it back in after the airport baggage handlers had had their fun with it!

      The drawstring bag looked like a limp rag after a days use on Alice's trip. She's not the type of child who is particularly heavy handed and does look after her things, so I believe the very thin fabric of the bag (and poor, not even straight stitching) led to the thing coming home with holes and gaping spaces along the seams.

      I took the lot back to Argos and demanded my money back, actually I didn't even have to demand because as soon as the woman on Customer Services (ha!) saw what I was returning she rolled her eyes and credited my card immediately. I'm always ready for a battle when trying to return items to Argos, but she said so many of these sets had been returned that she wasn't even going to bother opening the bags out to check them. Which was a good thing as I'd forgotten to put the purse in so we still have that, and surprisingly it's still going strong!

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    • Product Details

      Set includes wheeled bag, backpack, gym bag and purse.