

Product Type: Cooler Master system cabinets
Newest Review: ... and seem to offer the best customer service. i can agree that so far so good the items got delivered the next day after paying for guarant... more
Keep well away
Cooler Master Elite 342

Author Name: nike
Product:
Cooler Master Elite 342
Date: 06/08/07
Rating:
Advantages: None
Disadvantages: Very poor customer service
They miss-advertised a cable as being made by a particular manufacturer, but the cable supplied was a cheap make with no manufacturers name. So I sent it back.
They take an age to deal with returns, and only did so when I threatened them with Trading Standards. Their policy clearly states they will refund all postage costs, but they didn't. I only got the cost of the goods.
Appalling company to deal with. I know that my product was inexpensive, but I'm glad to have had the experience before possibly buying something expensive and having to return it.
I shall never deal with this company again, and I advise you to steer well clear of them. With distance selling the customer relies on the good faith of the supplier as there is no local shop to deal with. They give distance selling a bad name.
Summary: Rubbish company.

