If you're thinking of this ISP as a viable option... DONT DO IT! This ISP is thinking of every excuse under the sun not to let you have access, and is billing people twice a month (most likely illegally). I, like many other users, have complained to BBC's watchdog. Their tech. support personnell may be helpful, but they are never there to answer the phone, they copy and paste information into their emails, gave me the wrong user name, read my password out to me over the phone (when I had chosen it in the first place). Their website states that they have good connections. I have waited hours to connect, and when the phone line isnt ...  Read the complete review

September 11th, 2001. A date that has been forged in the annals of history as a day of tragedy, a day that changed the world. It was also the day that 08002go went from being an excellent isp to being an appalling one. I joined 08002go about three months ago. I needed an isp which took non-BT customers,tthat was reasonably priced and gave a good, reliable service. 08002go offered 24/7 unlimited internet use for the price of £9.98 a month (or £99.96 for a year), and my ex-Cable & Wireless phone line was not a problem. I checked several isp review sites on the net and 08002go were getting shining write-ups from their customers. I signed up on line, ...  Read the complete review

Always connects. For £10 one cannot complain. Has lowered my Inet bill by £40. - Advantages: cheapest, always connect - Disadvantages: 2hr cutoff, sluggy now and then

I have recently been trying out a number of different ISPs ater finally having enough of dear old AOL messing me around. I am rapidly coming to a simple conclusion: All free access internet providers suck. Maybe its my location, my phone line or just my damn face they don't like, but I seem to never have anything but grief from them. 08002go.com I expected to be different for some reason. I read some user reviews - 4 star average at dooyoo, the top rated ISP at 08whatever.com...etc., it all looked rather good, so I signed up. Ok, so forget the user reviews, another god thing about this company is the subscription charges - only £9.98 per months, free email ...  Read the complete review

Dreadful ISP. Cant get access at all. The "helpline" is permanently engaged. If you use ringback it constantly rings out then cuts you off. If you use the "FINAL STEPS" to subscribe online then be warned - THEY MEAN IT!! - I lost several years of e-mails and my address book. I dont know how to get them back and their support desk is not telling me despite 3 e-mails. Their "whats happening" section says everything is wonderful in the garden, but I can assure you on my experience it is 100% BAD. USE THIS ISP AT YOUR OWN PERIL!!!!!! ...  Read the complete review