Newest Review: ... technical support on national rate. The connection speeds are very good compared to most ISP. The only thing that annoyed me and might an... more
24 Heaven freecall.net
Member Name: davy999
Date: 03/12/00, updated on 04/12/00 (290 review reads)
Advantages: No cut off / speed / tech support
24-7 is in my opinion an excellent ISP
The cost of 19.99 a month is not too much if you are a heavy user, as I am.
I find the connection speeds of usually 48000bps excellent on my 56k modem.
The signup page and procedure is quick, easy and gets you online with an account within just a few minutes, and you only have to stay with them month by month, They will not force you to stay after the first month.
When you log in all new singups have an updated login script which actually logs into a secondary login page automatically, an irritation that early users had to put up with.
The monitoring of signups means that they have not been swamped with new members like many other cheap or "free" ISP's have been cought out with in the past ( such as World Online/Screaming net)meaning that all members have little difficulty getting a connection.
The home web site is still quite basic but is being worked on to upgrade it continually.
the email service runs without any noticable problems.
The best part of thsi ISP is that there is no enforced cutoffs.
The only stipulations that they have are these;
a) after 15 minutes of inactivity you will lose connection ( so long downloads will keep the connection open )
b) After 3 hours a requester box pops up asking if you want to stay connected. Answering yes to this requester keeps you logged on for another three hours providing the first condition is met < 15 mins etc. >
These two conditions are not at all a problem and this service is in my opinion the best I have seen. I have seen cheaper, but I havent seen such a complete package like 24-7.
The sign up page takes minutes to fill in and acceptance happens while you wait, literally seconds, so you can get online within just a few minutes of making your decision.
The service has excellent speeds and few log in problems, usually you can log in first time, but sometimes it may take 3 attempts, but that is not exact
ly a problem at all.
It is quite a new ISP but upon calling their technical helpline it is clear that they know exactly what they are doing and exactly where they want to go.
Three cheers for 24 -7