* Prices may differ from that shown
I usually did my shopping in Asda, one evening over the tannoy they announced the Asda Mobile Unlimited tariff (2000 texts/2000 mins) for £25. The instore details were very vague, just a photo of each phone on a DVD case 3 features per phone and the different tariff options. No battery life or other usual details you want to know before buying. The staff had no more information than what was written on the DVD cases, they just talked of the tariffs and said what colour phone are you after.
I left it and checked online to see which phones would suit my requirements, no point have an unlimited tariff if the phone battery only lasts and hour.
Picked my phone and printed it out for my partner to buy the next day from the store.
She got brought the phone, brought the sim card (no need one already in the phone but the staff didn't know that).
The phone and tariff worked as described until a few days ago. Asda Mobile have removed the tariff with no replacement. The mobile phone which was sold as "unlocked" turns out not to be.
Asda Mobile refused to unlock the phone even though I have the written proof that it should be unlocked, it is even still a selling feature on their website see http://www.asdamobile.com/help/faqs.html "All ASDA phones come unlocked, so if you ever change to another network you won't need to worry about getting your phone unlocked."
Asda Mobile do not have a tariff that now suits my usage, they admit from the billing history that all the remaining tariffs are all low usage and would be uneconomic for anyone who used a phone more than 15 minutes a day. I am left with a phone that won't work with another network SIM.
I went into my local store and the staff were unaware that Asda Mobile had stopped the tariff. Every single Asda Mobile phone in the store was being sold with the Unlimted tariff. The Electrical manager said I would have to take it up with Asda Mobile.
Asda Mobile say take it up with the store.
The store a week later is still today selling the phones with the Unlimited tariff. I have a phone with no tariff, and no chance of getting it to work with a proper network.
**UPDATE: Since writing this review (in January 2011) Asda have upped their prices and got rid of the £25 bundle, which is a shame as I and many others really liked it! As a result I have moved networks now to GiffGaff**
I've always been a "pay as you go" girl when it comes to mobile phones. I started with Vodafone in 1998 and since then have been with O2, Orange, Tesco, Three & now Asda Mobile. So, a fair few networks! The thing that normally makes me move is price, with the exception of my brief spell with Three (where the reason for moving is their terrible coverage and customer service - but that's another review!).
I've been with Asda Mobile now for about two years' and i've never had any problems with them either coverage wise or customer service wise which is unusual for me and phone companies!
The main thing to rave about with Asda Mobile is price. Their normal pay as you go tariff (which I started out on) is 8p per minute for calls (to all landlines and mobiles in UK) and 4p to send a text. Picture messages are 25p to send and data charges are just 20p per megabyte - much cheaper than main rival Tesco mobile who charge a whopping £4 per megabyte!! I only tend to use my mobile for the odd bit of Facebook and Twitter but I like knowing that i'm not eating up my credit when I do!
A few months ago Asda Mobile introduced "Bundles" which are a way of swapping your credit for a pre-paid plan. There are several bundles but as I tend to text and talk a fair bit on my phone I went for the unlimited bundle which gives you unlimited calls and texts (subject to the usual fair usage policies of course) which is £25 a month. To buy a bundle you top up your phone in the normal way and then use your top up to buy the bundle which lasts 30 days. This gives you the value of a contract without the commitment which is required for a contract!
I really like the unlimited bundle as it means I know I am only ever going to be spending a maximum of £25 on my calls and texts each month plus a little extra if i've used my phone to go online. Asda Mobile also review your usage each month and tell you if you would be better on a cheaper bundle which is good.
I transferred my mobile to Asda Mobile when I joined them and it was really straight forward. I've also called their customer service line a few times (for example to get picture messaging settings sent to my new phone) and they've always been very helpful and able to answer my query without any problems and without me being on hold for 40 minutes! Their call centre is UK-based too which is a real plus point.
You can buy a sim pack in Asda for £5 which will give you £10 worth of credit so if you want to try them out it's a good deal. They also sell phones locked to the Asda Mobile network, although if you want to use an old phone or one from another network you shouldn't have too many probs if the phone is unlocked (or locked to Vodafone - Asda Mobile use their signal!).
Network coverage seems to be good - i've been all over the UK and never had any coverage problems apart from places where you'd expect no signal. As I said above, Asda Mobile use Vodafone signal so anywhere Vodafone has good coverage you will find Asda Mobile does too.
You can top up either by phone or in a variety of high street shops that sell phone top ups (I like to use Boots to collect advantage card points!), as well as of course in Asda stores.
I like my reviews to be balanced but I don't really have anything bad to say about Asda Mobile at all..sorry!
Try porting your number across to Asda and be prepared to be unable to make or receive calls for 48 hours plus.
Customer service promise to call you back with updates - but never do.
Asda blame it on 'a technical fault' and 'it has the utmost priority'. Allegedly Vodaphone technicians are working on it.
I think that if Vodaphone was working on it, then it would have been resolved a lot quicker - unless they are giving it 'Asda priority' i.e. cheap and crap.
So I ask for a PAC code so I can go back to Orange, but apparently that's not possible either because their system is down.
Funny how it all breaks at once when customer services can't resolve the problem. or am I just being cynical ?
Do yourself a favor and steer clear of these cowboys. They will never make it in the world of serious mobile network providers.
I'd been looking for a new phone network for a while after being with T-mobile for years, In fact I was with One 2 One before it changed to T-Mobile. So with T-mobile I noticed that the phone charges seem to have been increasing over the years especially for 0800 numbers they were costing me 40p a minute and 15p a minute for mobile calls so topping up £5 was going nowhere.
I searched to find the best pay as you go price plan that I could find. This was when I came across Asda Mobile.
I looked online at the Asda website and found the price plan. All calls to mobiles or landlines charged at just 8p per minute and texts just 4p. For me though the most important thing was the 0800 call charges as it was this that was costing the most and I was surprised to see they were just 8p a minute too. Some of the other numbers 0845 cost 8p per minute but there is some other 08 numbers that cost a bit more. However the price plan is available on the Asda website
I went down to my local Asda store to have a look at which mobiles they had, you can order them online but I wanted to get one that day so that's why I went into the store.
There was quite a selection to choose from over a wide range of price ranges and I was quite surprised. They have most of the latest models of phones such as Samsung, Nokia ect, starting at £20 to over £400.
I bought just a cheap Nokia at about £20 to try out the network to see if I liked it and I thought if I did I could upgrade at a later stage. I got it home put the sim card in and then rang Asda Mobile customer services to top up the phone. This was easily done it was free to ring they answered quickly and staff were very friendly and helpful. The phone did come with an e top up card to use at the shops but I find it easier to use a card over the phone.
I topped up £10 and that was it my card was now registered with the phone so topping up in future would be a lot quicker. The next day I got a text message to say as a new customer and having topped up £10 they had credit my phone with a further £10 so I now had £20 on my phone.
Another thing I like about Asda Mobile is that they are unlocked so they can have any network sim in them. I know that with my T-Mobile phone I cannot do this unless I ring them and pay a fee, So this is a added bonus.
So the good points about the network are:
Cheap calls and text messages
unlocked mobiles so can have any sim in them
Range of mobiles to choose from
No free weekend credit
No free texts to use
I do still have my T-Mobile phone as I get free texts on it but I find the Asda one makes a great phone for making cheaper calls off to 0800. Overall if your looking to change your network or just looking for a second mobile to make cheaper calls, then I would recommend giving Asda mobile a try.
I'm not really a regular user of my mobile phone. It's mainly used for incoming calls and I've almost always only had a pay-as-you-go deal rather than a contract.
Before joining Asda Mobile, I used to use Virgin Mobile. There was nothing wrong with Virgin except for their call charges which were around 40p a minute at some point. Therefore, on the odd occasion that I made a call, I would lose quite a lot of my credit and need to arrange another top up.
By chance I heard about Asda Mobile who operate pay-as-you-go tariffs. Their tariff is far cheaper than any other mobile pay-as-you go contract. Texts are only 4p to any network and phone calls are a set 8p per minute.
Switching over to them, whilst keeping my phone number was straight forward. I had to obtain a code from Virgin and give this to Asda. It was all set up for me in less than two days, without any hassle.
When you buy an Asda sim card, you get an electronic top up card too, which is accepted in all the usual places that you can top up your phone, e.g petrol stations, newsagents etc.
I feel Asda Mobile are suitable for both regular and non-regular users as the tariff is so cheap. I can get a signal anywhere too, so I can't see what other providers can offer that's any better.
Like most people I have a mobile phone but I confess its not glued to my ear or hand so I guess that makes me weird.
Back in the early 90's my hubby got his first mobile phone and to be honest I saw it as a boys toy. However a couple of years later I got rear ended at a junction in my car and as a result made me feel very vunerable. It wasn't like there were any working telephone boxes near by.
So I succumbed to the future and as my hubby was due a free upgrade I inherited his phone and he got a new one. Now I didn't want to go on a contract because I really only wanted it for emergencies so we chose 'Fresh' part of carphone warehouse and just paid monthly for what I used. I stayed on this network until recently because I was made aware that 'Fresh' would no longer exist after March 31st 2010.
Although over the years I have increased my phone usage from emergency phone calls to mainly texting I still didn't want to go down the route of a monthly contract. I was paying on average £1.50 a month so staying as pay as you go was what I wanted.
I shop in Asda all the time and had seen that they had a mobile network and that I could just buy a sim card if I wanted.
Lovely hubby decided a couple of years ago to treat me to my very own brand new phone (Sony Ericsson S500i - floral); my choice!!
As I had just been swapping my original sim card into the next phone I had with no problems, I knew my phone wasn't locked to a network.
Having previously read up on Asda sims I decided to give it a go so next time I was at the checkout I picked up their sim pack. The sim on its own is 50p but this is free if you buy £5.00 top up there and then.
Now I really wanted to keep my existing phone number so I was pleased to read that this was possible with the Asda network. All I had to do was phone 'Fresh' and ask for a PAC (port authorisation code). This took a week to come through in the post but it was no bother because I could still use my current sim in the meantime.
In the Asda sim pack you get a 'sim' card obviously, a top up card and a user guide. The quick start guide is clearly set out and very easy to follow even for those among us who might be less than confident with techie things.
It took me longer to actually get the back off my phone to insert the new sim card than it did to get it all set up:)
Anyway after putting in my new sim card I phoned the Asda helpline (conveniently 2732 or ASDA). The support staff were really helpful and took the PAC and the phone number I wanted to bring over and it was all set to be swapped in few days later. I was told to make sure that my phone was on the day of transfer and to periodically check the number in the phone to see if it had changed. I was told this could happen any time between 9am and 4pm but by 10.15am it had been done.
I then carried out the instructions I was given to turn the phone off and back on and make an out going call to activate it to receive calls. You get 25p credit free with your sim to enable you to do this.
I bought £5.00 top up at the time so I needed to add this credit to my phone. Again this was easy to do, I just phoned 2732 and followed the automated instructions. There was a scratch off strip on the top up card that needed to be revealed to link my phone to it. So within minutes I was all up and running. Simple.
Anyone who lives in the South Wales valleys area will know that coverage can be hit and miss and I regularly travel between here and Norfolk and so far I haven't had a problem.
Calls cost 8p a minute and texts are 4p each. Now I know this wouldn't suit everyone but for what I use my mobile for this is very good value and more than adequate.
Like I said as I shop in Asda topping up will be easy, either just hand over my top up card or just buy a voucher at the till. You can link your debit card direct to your phone as well so you can top up at anytime anywhere if needs be.
All in all very pleased with how this is going and would definitely recommend for anyone who uses a mobile for the reasons I do.
Asda Mobile is a mobile phone network in the UK
You can pick up an Asda Mobile sim card in most of there stores for only48p, this includes a swipe card to enable you to top up, the sim card itself, a user guide and the sim card is pre loaded with 25p!
If you buy a £5 top up for there network at the time of buying the sim card however you can get the sim card for free and don't pay the 48p.
Although, may networks now are giving away free sim packs by filling out a few details online.
Over the years I have been on almsot every mobile phone network, my last one being Virgin Mobile whom charge 10p a text; so after seeing the Asda mobile sim pack for only 48p as texts are only a mere 4p to any network anytime.
I got the pack home and reliased that after reading the user guide you needed a unlocked mobile phone, I inserted my sim card which told me my phone wasn't so, be warned you will need to get yourphone unlocked, which costs around £15-£20 first, before you can use the sim card.
I found set up very easy, topping up wasn't that great however, Tesco, Morrisons or Iceland do not sell E-top ups for Asda nor can you use your swipe card in any of these stores!
Being my nearest Asda is 25 miles away, this was simply no good for me, but I stuck with it as the call charges are only 8p a minute to any network anytime, and texts for 4p.
The only places that you can use the Asda mobile swipe card appears to be shops with PayPoint and these places also sell E-top up vouchers for Asda too.
You can top up with your credit or debit card however, if you reister it before hand.
You can top up with amounts of £5, being the minimum upto a maxium of £50 at any one time.
I used Asda Mobile for afew months when I started to notice there signal is just to bad for me to carry on using it, it was up and down like a yoyo, I never received calls and could never hear anyone, I travel quite abit and found this not just in my area; but others too.
Asda claim that there mobile WAP internet access is cheaper than any other network on Pay as you go, I disagree with this as many networks now offer unlimited internet access from your mobile.
I rang Asda mobile customer services afew times, to register the sim card and also see if I could sort the signal problem, staff seem quite helpful but I may have just been lucky, they can be contacted for 25p per call to them via the sim card between 8am and 10pm 7 days a week.
Although there sim card is cheap at only 48p, this is only cheap if you don't have to pay £15 to have your handset unlocked, however Asda do sell cheap basic mobile phones on there network from £19 at the time of writing.
There calls and texts are very cheap, but if you do lots of calls I would recommend a different network as 8p a minute can soon rack up to quite abit, while texts at 4p are cheap, again if you send alot many networks now offer unlimited free texts by topping up a minimum amount each month.
I have since moved network and very pleased I have, I can finally make and receive calls and hear the person on the other end without the signal just dropping all of a sudden.
I also found that photo messaging failed to send alot and when I was sent some, I didn't get them for afew hours after someone had sent me them.
A great sim pack and network for the odd user who doesn't call or text very much nor who wants mobile internet and all the features.
A no frills mobile phone network without the extras
I bought myself an Asda sim card for 50p (from Asda) because I had read on Moneysavingexpert.com that this was just the cheapest pay-as-you-go network to be on. It was quite a while ago that I did this (almost a year) and I have been very happy with the service.
Previously, I was with T Mobile pay as you go. I had been with them for years and it was the usual story - loyalty does not pay. I am not interested in having a contract because I do not use it heavily - I think I contact about 10 people regularly and only two often. I don't like to chat for long on the phone. I mostly like to use text. I don't have any fancy internet of interactive stuff. I sound miserable but that is how it is.
T Mobile was charging me around 10p per text and 20p per min calls. I would top up £10 and it wouldn't even last me a month - even though I'm anti social in a mobile kind of way.
With Asda, texts are 4p and calls 8p a minute. I can top up £5 and it will often last me more than a month. That's more like it.
What is more, is that Asda network is the Vodaphone network - and I find that this is much better than the T Mobile network. I have been able to get a signal camping in the sticks (in Wales). Never so before.
When I transferred to the Asda network I even managed to keep my own number by calling T Mobile and getting my Port Authorisation Call (PAC). This made the transfer easy as I had to do no tedious calling of my directory numbers.
I find it easy to top up. Asda give you a contact number - in fact - mine came already on the SIM so I did not even need to record or remember it. I registered my debit card and now when I top up over my mobile with the free call number, it is a simple affair, lasting only about a minute.
I think the Asda network is excellent! If you are already on a Vodaphone Pay as you go - you can have the same service but for MUCH cheaper. If you have a phone locked into another network - it may be worth your while to get the phone unlocked and buy a Sim. I think sometimes Asda gives them away too.
Since my very first mobile I've always been with the Vodafone network, but it seemed to getting more and more expensive. The Asda price plans are good value for regular, but not heavy, use.
The main reason I switched from Vodafone was because of their call and text prices, as they are over double Asda's charges.
I had looked at Vodafone's add ons and freedom packs, but although these are good for calls and texts, none of the ones I can find include internet use. Vodafone's 50p per day deal is good, but only if you use over about 5mb (up to 25mb). It applies whenever you access the internet, so if I wanted to check the weather (or similar) I only want to look at one mobile optimised page, and that cost me 50p. It was better value when downloading games and applications, as they used up several mb, all for just 50p, but to be charged 50p for just viewing a page seemed like a rip off to me!
Asda's internet data costs are much more reasonable for my use. 20p per mb sounds expensive, but compared to Tesco at £4 per mb it seems much better value!!
I transferred my number from Vodafone with no problems. A quick phone call to Vodafone (it's never been answered so fast before!) and after refusing their 'deals' I was given my Pac code. I phoned asda from the asda sim card, which used up the provided 25p credit, but my request was dealt with efficiently, my number was transferred within the standard 48 business hours, and I was given £1 credit transferring.
I think Asda mobile is fantastic value. It uses Vodafone network coverage, which is very good. The call charges are so simple and good value at 8p for normal calls and 4p texts. For heavy use there are probably better deals available, but for light use Asda mobile is perfect!
I was keen to leave my "old" network (Vodafone), and was searching for a suitable alternative when I found ASDA Mobile.
There is plenty of simplistic information available on their website:
I've been with ASDA Mobile now for 7 months, so it's time for a thorough update of this review. It's safe to say that I have had no worries at all with ASDA Mobile!
8p/minute calls (minimum call charge of 1 minute, though), and 4p per text message sent. 20p/MB data sent/received. And that's it. It's simple, easy to understand and has no "add-ons" to confuse. There are no obtrusive customer surveys or sales pitches, though about once a month or less there is a special offer text from ASDA, usually promoting Mother's Day flowers or some similar seasonal offer. These text messages are few and far between, and you can unsubscribe from them easily enough.
Essentially, the fact is that this is a Pay As You Go service, with a flat rate of 8p/minute to UK landlines and mobiles. It costs 4p per text message sent (in the UK).
There is additional information on their pricing available on their website, which I won't bore you with - That's not the idea of this review (plus tariffs do change over time, so to ensure that the information is up to date, I'd recommend checking that the pricing details haven't changed).
Certainly, ASDA Mobile's talk/text/web charges haven't changed since I joined them. Also, they have been keen supporters of the "Terminate The Rate" campaign, which would see their call prices drop further(?) should OFCOM scrap mobile termination charges.
Like any PAYG or contract, it's worth considering exactly what you spend.
Putting it simply, ASDA Mobile have a flat rate, with no hidden extras.
Work out how much you use your mobile each month, and cost that against what you are paying. Networks are operating "SIM only" 30 day contracts now, which do offer good value, but if you don't use all of the minutes/texts that you have paid for, then what equates to 10p/minute might be more like 15p/minute.
ASDA Mobile doesn't offer any "extras" (such as "bonus" texts, when you top up), just a simple, cheap rate. Web access costs 20p/MB, which is pretty reasonable too. I wouldn't use it for watching videos on YouTube, but a quick check of Google/email/weather won't cost more than a few pence!
Customer Service (based in Scotland) is fantastic! Everyone that I have spoken to has been courteous, professional and knowledgeable. I really can't fault them at all.
I had trouble getting the web/WAP settings right on my handset - the information is there on the ASDA Mobile website, but there was no way I could figure out which IP address went where on the phone... So I gave ASDA Mobile a call late on a Friday afternoon: They admitted that the link to Nokia's website wasn't much use, and they assured me that they would send me an email that would take me step by step through the process. I wasn't expecting much, but the email arrived on Saturday evening! I followed the instructions, and it worked perfectly!
This was also straightforward when I bought a SIM-free handset - ASDA Mobile emailed me the settings (which have to be followed to the letter), and I was up and running within half an hour.
ASDA Mobile piggybacks on the Vodafone Network. It gives exactly the same coverage (both 2G and 3G), so if there aren't any other locally available networks, and for whatever reason you don't want to bother with Vodafone - then ASDA Mobile is a great option.
ASDA now do a whole range of unlocked handsets on their website. An ASDA SIM costs 47p, but it's free if you buy it in-store and ask for a £5 top up to be put on it at the checkout (which is well worth doing).
Registering details with an ASDA Mobile Colleague on the phone costs 25p per call (which is included on the SIM), and it's worth doing this first to get the credit put onto the SIM, otherwise you won't have enough credit to ring them and set up the top up card - forcing you to call an 0845 number from a landline...
ASDA Mobile's website isn't great. It IS simple, but there really is only the most basic of information on there (T&C, prices, etc.), but it does have all the information that you're likely to need.
The mobile version is pretty pointless, and the webmail service is terrible: It looks simple and easy to set up (just type in your email address and password), but it just doesn't appear to be at all secure. Once logged in to your email account, functionality seems to be really quite poor. Crashes and re-logons are required. I gave up with this "facility" after several attempts. Use the dedicated email application on your handset, or use Googlemail directly, if you have it.
If the 8p/min, 4p/text rate suits your usage, and the Vodafone network works well for you, then I'd recommend ASDA if you are Pay As You Go - it is excellent value and has excellent customer service.
I have had an Asda Sim card for about a year now, and I have to say that it was one of the best decisions I have made in a long time. Before that I was a Vodafone customer paying on pay as you go at an alarming rate. Then I discovered that changing to Asda could save me some serious dosh.
The thing that really clinched it for me was the fact that Asda mobile actually use the Vodafone network. So basically you get all the coverage of Vodafone but at a fraction of the price.
How do you get an Asda Sim? Simple, just pop into any Asda store or buy online at http://www.asda-mobile.com. The sim card cost me a mere 50p. Now depending on what sort of deal and handset you currently have will have an effect on whether the sim will be recognized straight away. Because I was on a Vodafone pay as you go price plan, the Asda Sim worked with my phone without any problems.
Of course you will have a different number (the one that comes with the sim), but again this can be sorted fairly simply. All you have to do is ask your old network provider for your Port Authorisation Code (PAC). This is a code that lets you transfer from one network to another.
If you do find that your phone is locked to your current network then the only option is to call your network operator and (usually pay for) have it unlocked.
Now the price plan for Asda is very simple. All texts are a fixed at 4p and all calls are fixed at 8p per minute. This is to any network at any time. For data usage the price is 20p per mb.
Top ups are simple through the credit line, just register your card details in the usual way. There is also good (uk based) support should you need it. The Asda telephone number is 0845 303 2732 from any phone or 2732 (spell Asda on the keypad) from your Asda mobile.
As for the quality of service, for those of you familiar with the Vodafone network coverage, that's basically what you get. I have never had any issues or problems that needed support so cannot comment on how good the help line is. The only time I call is to pay for credit, which after initial set up is automated and painless.
And there you have it, a top brand service at a great price.
Hello everyone and welcome to this review!
I recently switched from the T-mobile to the Asda Mobile network due to the poor service I was receiving from T-mobile. Also finding that I was spending over £100 a month on mainly text messages!! I thought of all the lovely products I could go out and buy to review here on Dooyoo and decided.. Something must be done about it!
I was on a search for a new network until I went to buy some bananas.
One day I was in Asda looking for bananas when I saw this new network being advertised. This was around 9 months ago when the network was first launched. The network is called an (MVNO) - Mobile Virtual Network Operator. Basically they are a network using another networks masts (Antennas) and those antennas belonging to the mobile giant Vodafone. Now basically the mobile usage such as signal and top-up would be exactly the same as Vodafone pay as you go but one obvious difference.. That being the price, the customer service and the 'ASDA MOBILE' printed on your mobiles screen.
Asda seemed to be the best network for both price and offers as I browsed through the numerous sim cards belonging to all sorts of networks. For anyone that doesn't know, a sim card is a small chip that is inserted into your phone to allow you to use a certain network. Every network has their own sim card that are sold to the customer or given away free in some areas.
What are the costs?
Well the joining and the using costs of this mobile network are extremely low. I picked up the sim card in an Asda store for only 50p! This even came with £2 free call time credit. How kind! At the time I bought my sim they were giving £5 free credit a week for a whole month as a promotion.. Fantastic!
Once I got my sim all I had to do was pop it in the back of my phone by removing the battery and I was ready to go. It's also recommended that you call Asda mobile to register your details. These are used to transfer your mobile number and credit to a new sim card if your phone is lost or stolen. Well I am always losing phones so this feature is great for me
The registration was painless, called them up, they answered after the first ring (That Brur Brur noise) and just asked for my address, Done! They were also very friendly and professional. They even gave me £1 free credit and 50 free minutes for doing this! Yayy
So what are the costs??
All Calls in the UK are: 8 pence per minute
And all Texts in the UK are 4 Pence Each!
and Picture messages in the UK are 25 Pence each.
That's it! Very simple. They do also offer a video calling service which I believe is 50 pence a minute, also internet (WAP) that I am charged the rather low cost of 25p per MB! Bargain.
Top ups seem to last ages with Asda mobile. Topping up is also very easy, just pop into any shop that displays the green sign, a cash point or you can do it online at their website. Top ups over the phone are also available, just call the customer services and they will assist you.
Top ups start from £5 to £100 going up in 5's. It's great having top-ups available from £5 because it makes my wallet a bit lighter. I always have too many £5 notes.
Asda mobile signal coverage
This is just fabulous! I cannot believe just how good it is. Well they do use Vodafone after all, they seem to be the best for coverage. Unfortunately I cannot comment of the 3G coverage as my phone is 2G, but if I ever get a new phone I will keep you all updated. But to be honest I have never been without a bar of signal. Oh I lied, I went in a cave down a beach and lost it But I shouldn't have been in the cave in the first place? Cavemen never had mobiles!
Calling from abroad
Now the actual calls from abroad are very clear on Asda mobile. I have taken it to Corfu and Orlando and it was great. But! The prices are a bit too high. When I went I was paying £1.40 per minute on calls and 40p a text. Its okay I suppose but T-mobile were a lot cheaper on the abroad side of things. Even cheap than using in the UK in some country's.
Top ups for Asda mobile are not available when you are abroad, however you can still top-up over the internet or over the phone using your card. Mind you I don't think you can top-up any other networks while abroad. Another little tip is to buy a few vouchers to take with you, if your top up runs out, grab your voucher, type in the code and away you go.
Oh I must say... Their service is absolutely Fabulous, honestly! Every question I've asked has been sorted very quickly. The queue's on the line really are non existent! I have never had to wait more than 10 seconds for the 'Hello welcome to Asda mobile, how may I help?'.
Well my overall opinion off this service is just FANTASTIC! I have never had a major problem with this network. Infact I have not had a minor problem! They are super cheap compared to most of the other networks and their top-up cards are pretty! haha, I would highly recommennd that you switch to Asda if you are on pay as you go. They will also help you keep your existing number, even If you are on a different network.
Thanks for reading and I hope I have helped you.
I have just switched to ASDA for my pay as you go mobile, and am delighted.
The thing that attracted me was a display in the store that quoted astonishing prices - 4p per text to any network, and 8p per minute to any phone in this country.
Having had Virgin as my phone provider since getting a mobile a few years ago, I had enjoyed the 3p Virgin to Virgin text service, but did not like having to pay 30p per minute for the first three minutes of most calls - this could easily mount up.
For 50p it was possible to get an ASDA SIM card. They offer them free of you top up at the same time, but I wasn't sure that I could easily move networks, so 50p seemed reasonable just to find out.
We have two fairly old Nokias. On one I could switch to ASDA straight away, but the other one needed unlocking. Luckily, I found a website that helped me to do this free.
Once you are with ASDA, you are on the Vodafone network. Where we work, this gives better reception, but that could just be a local advantage.
You can take your old number with you. To do this, you ring up your old provider. Virgin quizzed me about why I was moving providers, but they admitted that they could not compete with ASDA's PAYG price. Once I had given the Port Authorisation code to Asda, my number was restored to the ASDA network within about four days.
ASDA give you a bit of credit on your phone to get you started. It was meant to be 25p, but we ended up with £1! To get your balance, there is a number to dial, which gets you a text message. There's a voicemail service too, and you set up an easy top up by telephing ASDA.
UPDATE - MAY 31st, 2011.
ASDA have increased their prices to 6p per text and 10p per mobile call minute in the UK. they also do a range of bundles which are useful if you use your phone a lot (I don't), e.g. £5 for 200 texts in 30 days. I'll stay with them for now, but will look around for competitive deals. This one was nice while it lasted.