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Asda Mobile Network
Member Name: bungle82
Asda Mobile Network
Date: 14/01/11, updated on 21/06/11 (613 review reads)
Advantages: Good service
Disadvantages: Not as cheap as ir used to be!
**UPDATE: Since writing this review (in January 2011) Asda have upped their prices and got rid of the £25 bundle, which is a shame as I and many others really liked it! As a result I have moved networks now to GiffGaff**
I've always been a "pay as you go" girl when it comes to mobile phones. I started with Vodafone in 1998 and since then have been with O2, Orange, Tesco, Three & now Asda Mobile. So, a fair few networks! The thing that normally makes me move is price, with the exception of my brief spell with Three (where the reason for moving is their terrible coverage and customer service - but that's another review!).
I've been with Asda Mobile now for about two years' and i've never had any problems with them either coverage wise or customer service wise which is unusual for me and phone companies!
The main thing to rave about with Asda Mobile is price. Their normal pay as you go tariff (which I started out on) is 8p per minute for calls (to all landlines and mobiles in UK) and 4p to send a text. Picture messages are 25p to send and data charges are just 20p per megabyte - much cheaper than main rival Tesco mobile who charge a whopping £4 per megabyte!! I only tend to use my mobile for the odd bit of Facebook and Twitter but I like knowing that i'm not eating up my credit when I do!
A few months ago Asda Mobile introduced "Bundles" which are a way of swapping your credit for a pre-paid plan. There are several bundles but as I tend to text and talk a fair bit on my phone I went for the unlimited bundle which gives you unlimited calls and texts (subject to the usual fair usage policies of course) which is £25 a month. To buy a bundle you top up your phone in the normal way and then use your top up to buy the bundle which lasts 30 days. This gives you the value of a contract without the commitment which is required for a contract!
I really like the unlimited bundle as it means I know I am only ever going to be spending a maximum of £25 on my calls and texts each month plus a little extra if i've used my phone to go online. Asda Mobile also review your usage each month and tell you if you would be better on a cheaper bundle which is good.
I transferred my mobile to Asda Mobile when I joined them and it was really straight forward. I've also called their customer service line a few times (for example to get picture messaging settings sent to my new phone) and they've always been very helpful and able to answer my query without any problems and without me being on hold for 40 minutes! Their call centre is UK-based too which is a real plus point.
You can buy a sim pack in Asda for £5 which will give you £10 worth of credit so if you want to try them out it's a good deal. They also sell phones locked to the Asda Mobile network, although if you want to use an old phone or one from another network you shouldn't have too many probs if the phone is unlocked (or locked to Vodafone - Asda Mobile use their signal!).
Network coverage seems to be good - i've been all over the UK and never had any coverage problems apart from places where you'd expect no signal. As I said above, Asda Mobile use Vodafone signal so anywhere Vodafone has good coverage you will find Asda Mobile does too.
You can top up either by phone or in a variety of high street shops that sell phone top ups (I like to use Boots to collect advantage card points!), as well as of course in Asda stores.
I like my reviews to be balanced but I don't really have anything bad to say about Asda Mobile at all..sorry!
Summary: OK PAYG
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