I was given to understand, as a pensioner, that the computer is all about information technology. "Information"?? What a laugh! My established means of access to the blueyonder email service has suddenly been turned upside-down, without a prior word of warning or explanation. If this procedural jungle is what so-called "information technology" is all about, then you can stuff it up your jumper! I am no longer interested and will revert to pen and ink and pillar box. They all work.