Product Type: BT in Telecommunications Services
Newest Review: ... on most months so I could have done with perhaps a little more on this. The BT home hub whilst perhaps not the best thing to look at it ... more
Author Name: Kerry Tyas
Disadvantages: Lots - price, customer service, non english speaking telephone handlers
BT should be ashamed with themselves. I have not been able to use my BT vision since early January 2013, but I am still paying for it until the 4th March and have never been offered any compensation, I have had 3 engineer appointments, all 3 of which the engineer has either cancelled or not shown up, and I have said that I no longer want the equipment. Before it all got out of hand, I had to renew my broadband and telephone, which I did with BT out of convenience, which I am seriously regretting now. I pay for unlimited anytime calls to find out today that I have been charged for the last two months for 01 calls made through the week, significantly increasing my bills. Also, when I am contacting a company called British Telecoms, I expect to speak to someone within my own country. Be warned if you are considering using BT, they are one of the most expensive on the market, but there customer services is pretty poor.
Summary: Do not use!!!