Product Type: BT in Telecommunications Services
Newest Review: ... on most months so I could have done with perhaps a little more on this. The BT home hub whilst perhaps not the best thing to look at it ... more
Member Name: pottmar
Date: 22/08/00, updated on 29/08/00 (803 review reads)
Advantages: Fast Connections
I had my BT line converted to the BT Home Highway service about a year ago now when they has a special offer on the conversion charge.
Home highway gives me 2 lines and I can use then in any combination, I kept my old phone number but I was also given 2 new numbers, 1 for a separate analogue phone so I could give out a separate business number or fax number for example, and the other number was for the ISDN circuit.
When they came to install the box, I had to find a suitable location that had access to a power socket and a BT socket so they can wire it up. You can plug 4 devices into the home highway box but as you only have 2 lines you can only use 2 of them at any one time. It means that when I am on the Internet (Which I am most of the time) then our home phone is still available to make and receive calls.
The ISDN connection is fantastic, you need to have an ISDN Terminal Adapter to plug into your PC to make it work, they cost about the same as a good modem. I now connect to the Internet in a few seconds and I always connect at 64K. The best I used to get out of my 56K modem was about 44K. If I am doing some serious downloading then I can make a multi line call on the ISDN, in other words you can set the computer to dial your ISP on both lines, you then connect at 128K which gives you serious download speed, but you are paying for 2 phone calls.
The only drawback about this service is the cost. The quarterly charge is £105, you get a £30 call allowance included, but this is quite a lot more expensive than an ordinary phone line. At the moment I need to have this service for my job and they help towards the cost, but if that changes then I would have to revert to a normal line.