BT Reviews

Unfortunatly I am one of those not so lucky people who doesn't have a choice of which phone company to use. I live in an area where all services except good old British Telecom are not avalible. So you've guessed it, it's either them or nothing. So unless I want to be left stranded in a world without a land line phone or the internet ...  Read the complete review

The latest free service from BT is called Answer. The way that it works is that once you register with BT for the service, which is totally free, every time your phone line is engaged be it that you are on another call or on the internet a BT message will activate advising your caller that you are engaged and asking them to leave a message. When ...  Read the complete review

I am an NTl customer,but I still have to pay line rental to BT,my NTL box became faulty,so I have to remember to dial the Prefix number in front of the number I need when using the phone,and sometimes I forget . Its similar to being a sky TV member and having to pay the TV licence as well.I think this is very unfair. It costs me ...  Read the complete review

To all BT customers who subscribe to there Call minder service. The is now a cheaper and simpler answering service, and wait for it ..... It's FREE!.... YES....FREE!!!!! The system works in a similar fashion to the £5.99 service but lacks a few of the features. The first feature that's missing is the ability to access your calls ...  Read the complete review

There are not too many people out there who have a good word to say about good old British Telecom, but over the years I must confess my experiences with them have generally been pretty good. I use them as my only phone line provider and always have done. I have toyed with the idea of going with some of the others but often found out that some of ...  Read the complete review

British Telecommunications (BT) has had more than its fair share of detractors over the years, but after several years with Telewest I was one of those many thousands of people who decided to go back to BT. However, the second time was due more to a specific set of circumstances. [Warning: This opinion begins with my own experiences with ...  Read the complete review

If you are thinking of getting a second line from BT to have one line dedicated to the internet then read this before you make your decision. We wanted a second line to use for the internet and asked BT to install one. We made it quite clear that the line was for computer use only to free up our telephone line for incoming calls. ...  Read the complete review

I am going to firstly apologise in advance for the long ‘rant’ I am about to subject you to, and I tried very hard not to write anything about BT, but after reading a mixture of opinions I have decided to submit my own personal experiences with BT over the last year. Okay I *was* originally a customer of BT’s 5 years ...  Read the complete review

Let me tell you a jackanory-story. Once upon a time happybunny moved into a flat and asked the services of BT to get the landline connected. 3 engineers, one key and 2 weeks after the initial connection was due to be made, I eventually was able to phone home (“Hi, mum and dad – I’m still alive”) As I am a ...  Read the complete review

Whilst reading through some of the opinions regarding various BT problems that people have been having, I thought that I would jump on the band wagon, and jot down my tale of BT’s inefficiency. It all began when I decided to go Digital and to change from Cable to Sky .I decided to change to Sky only because they offer more channels for less ...  Read the complete review

Recently we moved to a house with no phone line. We needed a phone line, and of course we needed an ISP, both of which we decided to get from BT (before we moved)... Phone line: for the phone line I automatically thought of BT - being the best-known operator. I surfed to the BT site to buy the line. They have a kind of "wizard" ...  Read the complete review

I recently started to receive telephone calls, where when I picked the phone up, the person calling kept putting the phone down. I put up with it for a few weeks, but then it started happening 3 or 4 times per night - at all time of the night. It wasn’t the fact that it bothered me, but it was waking my children up and my boyfriend thought ...  Read the complete review

It's very difficult to see why people remain with BT, given that their prices are so high by comparison with their competitors. Just check the prices that their competitors charge - you don't even need to change your BT line either. Overseas calls are a particular case in point, with calls to the US and Australia now available ...  Read the complete review

When 'Surftime' was first announced I awaited it eagerly - there was no such thing as un-metered internet calls then, everyone paid for every minute online. I called to sign up for Surftime only to find out it did not apply to me, as I was using a Dreamcast to surf the net at the time. I complained that they were advertising a service ...  Read the complete review

Their internet service has some problem or other every day! - Advantages: Big operation - Disadvantages: High prices, Too many faults

When BT was a monopoly we as customers at least had a final resort to get wrongs righted via an MP and a Minister. BT even accepted that it had a social responsibility because it did not face the challenge of competition. What's the position now? For myself and thousands of customers like myself we still don't have an alternative ...  Read the complete review

Having seen the rather good banners on Dooyoo about BT Anytime, we did have BT Anytime when they were offering it for a trial period at the beginning of march. For people who use the internet a lot, then this is great 24 hour access for £14.99 very good value. If you think of all the peak charges. But, I really do think that BT Anytime ...  Read the complete review

I have been a B.T.customer since 1964. When I first joined You had to rent the phone as well as the line,one year in advance for both. Since privatisation I have found the costs and service have gone down steadily.Over the years I have moved house several times and since I have needed my phone for personal and business reasons have had to keep my ...  Read the complete review

I am an ntl customer and was recently looking for ways to save money. I was considering on going back to bt because I was quite interested in their bt talk and surf together package. But when I decided to change they told me that bt internet needs a new type of line which I would have to pay for, so coming back to bt wasn't free (like they had ...  Read the complete review

Although BT is the biggest player in the telecommunications circle of this country, it still has not found a way to manage all of its customers to a satisfactory standard. "But they have millions of customers!" I hear you cry. Yes, and their annual gross turnover is probably another million times the amount of customers in both ...  Read the complete review