BT Openworld ADSL Reviews

My connection keeps dropping out (right green light flashing on modem). BT told me to but new equipment including 6 filters and a new Modem. They then sent four different visits of engineers to my home. After 6 months, nothing has changed. The operators are offensive and use the 25min queue on the help line as a tool to get rid of me. They refuse ...  Read the complete review

I didn?t know whether to put this review in BT ADSL or BT Openworld, as the review will be related to the both of them in all honesty. Just a warning. The company I work for has recently moved premises, and it has been my merry duty to organise a lot of the IT, which has gone badly, wonder what that says about me. I had organised on the ...  Read the complete review

The emotional ISP - Advantages: Email to SMS service - Disadvantages: Webmail service is VERY slow and often crashes, Connection goes dead every few hours, No alternative i the service goes down

Not enough choice in this market. We are lucky to have broadband at all. BT advised we were right on the edge of the broadband availability range from the exchange but were willing to give it a go. It does work, and most of the time it works no problem but every now and then it falls out and requires the router and the host computer to be ...  Read the complete review

Okay, we've all been there. You just can't take it anymore. The pain's too great. The 56k modem just has to go! So, what are the alternatives? Well, it's going to have to be broadband. But which ISP do you choose? At the time I was in rented accomodation in a second floor flat so choosing cable wasn't an ...  Read the complete review

i registered for bt broadband about 4 months ago now & for 3 months i've have had nothing but problems, the comp locks up when you try to disconnect. i phoned bt & told them about the problem & they gave me a number of excuses from about 15 different advisers such as the usb port is not compatible, theres not enough power for the modem i ...  Read the complete review

BT wouldn't have been my first choice of ISP after a brief but very infuriating period of having a dial-up account with them, but at the time I decided to move up to broadband, BT was my only option. I would have prefered cable broadband, but the building I live in is only cable enabled to the 8th floor, and I live way up in the clouds. It ...  Read the complete review

I'd been accessing the internet on a 56K modem for years, and since having broadband at work I'd been thinking about getting it more and more, sick of coming home to what now seemed like a pitifully slow connection. After weighing up the pros and cons of the different providers - and finding that many of them don't provide ...  Read the complete review

BT are the worst ISP I have ever had the misfortune to use. - Advantages: I'm no longer paying them - Disadvantages: Poor service, Incompetent staff, Their complaints department only except written communication!

Why Broadband? BT Broadband has now reduced the cost of its Internet Broadband services, but does this mean a decrease in quality in order to balance the books. Before this decision, BT realised that many of their customers were flocking to Telewest in order to achieve their high-speed Internet service package. But now that BT has ...  Read the complete review

I've been with btopenworld for about a year and I have to admit that most of the time there's no problem. My machine is always connected, I download at a more than satisfactory speed, and I rarely have to reboot, as others seem to have to do. But .. once every six weeks or so either I can't get my email, or the speed is ...  Read the complete review

Having been using BT to connect for years I was always partial when deciding to connect to broadband with BT. To add icing to the cake, they offered me a free modem and filter pack, and charged just (sarcasm) £85 to activate a line, which took them very little time or effort (thats what the technical basically told me), and £30 a month, well, ...  Read the complete review

Well it's true isn't it? Buying your underwear at M & S you know it will cost a few pennies more but you can be sure it's good quality, well that's how I feel about BT Openworld ADSL. Being a bit of an auction addict I spend ages online buying selling creating auction ads, and although I have my trusty mobile I was ...  Read the complete review

I’m an impatient person. I hate waiting for anything - food, being served, friends, petrol, the weekend and most importantly, waiting for my internet pages to load. I have been with Lineone (Tiscali) for a couple of years now and had no problems with them, but I was getting very impatient with the slow internet speeds (in general, ...  Read the complete review

I have been with Openworld since December, out of the 6 months I've been with them I've had one trouble free month. I have just received my latest bill from BT, it is £102 and £93 of that is from ringing the so called technical help, it takes anything from 20 minutes to 2 and a half hours to get through. Then they tell you either it's ...  Read the complete review

I have been using Bt Internet (Now Btopenworld) with their Evening and weekend evening sufrtime offer for over a year and I have had very little problems with them. I have a experienced very little downtime from them and never had to contact them about problems. BT have a handy Free-phone status line that can be rang to find out the ...  Read the complete review

They teased me. They told me that I could have blisteringly fast always-on Internet access for a flat rate fee every month. They told me that I could have everything installed for free as I was an early adopter of the then expensive service. I smiled, sat back and acted smugly waiting for my new connection to be installed. That was July ...  Read the complete review

About a month ago we received a telephone call from BT offering us 1/2 price installation on BT highway, normally installation costs £150, as we constantly use the fax, internet and telephone we thought this was a good idea and decided to give it a try. The BT openworld software that comes with the equipment allows you to access the ...  Read the complete review

At the end of last November (2001), I received an advert in the mail from British Telecom (BT). It was regarding their ADSL service, and a new promotion they were running as of December, that they would be offering a knocked-down price on the installation and operation of their ADSL products. As anyone who knows BT better would realise, ...  Read the complete review

I have been using BTopenworld for most of 2001. I have found it very good when it works, b ut the customer service leaves quite a lot to be desired. Shortly after I was connected, BT had a problem with passwords on the BTopenworld service. Every time I rang the customer support line, there was a long message to say that customers were ...  Read the complete review