BT Cellnet Telecommunications Services
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BT Cellnet Telecommunications Service Reviews
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BT Cellnet Tariffs
by timberlakekim I wholeheartedly agree with the review on how appalling Cellular Operations are,i also have had nothing but trouble with them.I am now even more worried after reading the reviews that i wont be able to cancel the contract that i never wanted in the first place. I ordered a free ! sim card through an internet site,i was new to the ... internet and had never been on a computer before.Somehow i had entered into a contract with Cellular Operations that i cannot cancel mainly because they just ignore you and dont answer your e-mails or your letters.I have been paying for 9 months for a sim card that i have never activated and dont wont. The last payments were done over the internet as usual and the have sent me to a debt collection agency although they went through.As usual all my correspondence has been ignored and i am becoming increasingly worried.I will never have any dealings with them again and would advise noone else to.I work in customer service and if i spoke to customers the way they do i would be sacked! Read the complete review |
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BT Cellnet Tariffs
by underwhelmed These people are complete con artists and should be avoided at all costs. Their customer service is non existent. They do not respond to complaints. My mother (who has retired early through ill health) has very little money and her mobile phone was for emergencies only. Her bill, however, kept creeping up and up and although she was ... suspicious she was confused as to how she could prove that she wasn't making the calls and so continued to pay the ever increasing bills. Finally, she realised she would have to cancel and do without a mobile as it was unaffordable. On glancing back through her bills she noticed a regular payment being taken out of her account for 'Phone Replacement' insurance, a service which she had not requested. Cellular's con is to send an inconspicuous letter, along with the other bumfph, they tend to through in with your invoice, that my mother assumed was just another attempt to sell her something she didn't want and discarded it. In actuallity, this letter was informing my mum that they were giving her a free month of 'phone replacement' and if she did not cancel it within that time then they would automatically take the payments out of her account! This they, in fact, did! How is it possilbe that someone can just access your account and remove additional funds for a service that you did not request, accept or sign for? My Mum has tried to get somewhere with them on the telephone and failed. The representative she finally got hold of, after speaking to a ream of rude, abrupt and unhelpful people,would not even give his name! We have corresponded since, via letter, outlining in detail what our concerns are and requesting to speak with a named representative that would deal with the problem. We have received nothing but standard letters (one of which advised us of their award winning customer service!!!) and rude phone calls demanding payment that have left my Mum shaking. I cannot advise strongly enough that you stay away from this company. They will not last long. They are dishonest and corrupt. Read the complete review |
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BT Cellnet Tariffs
by IainCmartin Ok, I'm tied down, but not stitched up. Wearing handcuffs, but not in chains. So, what I ask you do you think I'm doing ? Well, I'm not in the bedroom (gasps of relief), I'm actually on the phone, or at least talking about my mobile phone contract ( the relief changes to boredom). So what is so special ... that I want to spend my time writing a review for Dooyoo ? Well, here goes - A Nokia 3310 (pretty standard phone) Cellnet Connection 50 minutes a month inclusive to landlines and other Cellnet mobiles BUT, the amazing thing is, that this package has cost me £139 !! Yes, £139 !! That £139 has bought me an unlocked phone, no line rental - EVER and the 50 free minutes a month FOR LIFE. To me, that is a bargain worth having. The individual components are nothing special - not a great deal of included time, Cellnet may not be your ideal choice of Mobile Network and a 3310 may not be your ideal phone, but put them together and charge only £139 for them, for life, and I believe you have an amazing bargain. If you want a different phone, then others are available, and if you already have a phone, the a Sim Only option is available for less. This deal is, I believe, officially finished, but a few stores have some supplies left - I got mine some 6 weeks ago from simpletalk.co.uk, next day delivery. In fact, I like it so much I bought another 3 !! (One for my wife, one for my parents and one for my inlaws). I reckon that this is a great alternative to Pay-as-you-go, which would be cheaper in terms of start-up costs, but to use 50 minutes a month would soon be far more expensive. Read the complete review |
BT Cellnet Telecommunications Service |
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113 reviews Telecommunications Service / Please write about the type of BTCellnet Tariff you have. |
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