| Product: |
BT Cellnet Tariffs |
| Date: |
04/03/03 (192 review reads) |
| Rating: |
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Advantages: none
Disadvantages: all
I wholeheartedly agree with the review on how appalling Cellular Operations are,i also have had nothing but trouble with them.I am now even more worried after reading the reviews that i wont be able to cancel the contract that i never wanted in the first place. I ordered a free ! sim card through an internet site,i was new to the internet and had never been on a computer before.Somehow i had entered into a contract with Cellular Operations that i cannot cancel mainly because they just ignore you and dont answer your e-mails or your letters.I have been paying for 9 months for a sim card that i have never activated and dont wont. The last payments were done over the internet as usual and the have sent me to a debt collection agency although they went through.As usual all my correspondence has been ignored and i am becoming increasingly worried.I will never have any dealings with them again and would advise noone else to.I work in customer service and if i spoke to customers the way they do i would be sacked!
Summary:
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Last comment:
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- 06/03/03 Hiya and welcome to dooyoo ;)
Sorry for the low rating, but you need to include more detail and background information to get better ratings and therefore more reads. It's good to have a read around the site to get an idea of the level of detail people expect. If you need any help feel free to contact me via my profile page.
Sorry you've had such a dreadful experience - it might be worth contacting OfTel (the regulator) to register a formal complaint. I can't remember the web address, but use any search engine and look for OfTel and it should get you there. I've found them to be very helpful in the past. Best of luck ;) |
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