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CELLULAR OPERATIONS LTD -  BT Cellnet Tariffs Telecommunications Service
BT Cellnet Tariffs 

Newest Review: ... FRANKLY IM NOT SURE THEY ARE ALIVE. When I complained about 20 times they still say that Vodaphone somet... more

CELLULAR OPERATIONS LTD (BT Cellnet Tariffs)

postman2000

Member Name: postman2000

Product:

BT Cellnet Tariffs

Date: 27/03/03 (479 review reads)
Rating:

Advantages: great if u , want to , fry your brain

Disadvantages: take your pick

FOR THE LOVE OF YOUR OWN SANITY AVOID AVOID AVOID THIS BUNCH OF THIEFS.

My brain has slipped into a semi-coma after months of arguing with this company. I plead with you to check your bills.

I received mine and found that they were charging me for calls when I had 109 free minutes available on my talkplan. They never listen.
They never return calls.
They are at best TOTALLY STUPID
FRANKLY IM NOT SURE THEY ARE ALIVE.

When I complained about 20 times they still say that Vodaphone sometimes delay delivery of call data (something Vodaphone have flatly denied), and it just so happens that the calls I was getting charged for were the most expensive (I WONDER WHY????????).

Anyway I refused to pay until they sent me a correct invoice they still aint done it, instead they have disconnected me and contacted a Credit Collections Agency to hound me for the outstanding balance for the entire year. This has now gone on for 4 months and today I received a call from Andrew in their office who said they had a great deal for me, if I agreed to it I could have 15% off the outstanding debt HURRAY HURRAY im so bloody happy NOT!!!!!. When I told them I didnt have the £384.00 they wanted he had the damn cheek to ask me if I had any friends who would pay it for me, by the way this is illegal and I will be informing both Oftel and Trading Standards.

THEY AINT GETTING A PENNY.

PLEASE DO NOT ATTEMPT TO USE THIS COMPANY, ON OFTEL'S LIST OF COMPANIES THEY HAVE HAD 3 TIMES AS MANY COMPLAINTS THAN ANY OTHER NETWORK PROVIDER IN THE COUNTRY. OFTEL ARE BLOODY USELESS ANYWAY YOUR BEST BET IS TO INFORM TRADING STANDARDS AND YOUR LOCAL CITIZENS ADVICE BUREAU, I WORK FOR THE CAB AND WE ARE GOING TO BUILD A FILE ON THIS COMPANY SO PLEASE CONTACT YOUR LOCAL BUREAU AND STAMP OUT THESE CASH H
UNGRY, EVIL IDIOTS.

AGAIN AGAIN AGAIN AGAIN AGAIN AGAIN
DO NOT USE THIS COMPANY

Summary:

Last members to rate this review:
(8 members total)

delawney%2Fupton66%2Fray1952%2FRoxie_228%2Fduskmaiden%2Fmumsymary%2F

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Overall rating: Useful

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Last comments:
delawney

- 03/04/03

Hiya and welcome to dooyoo ;)

Sorry you've had sucj a dreadful experience. I have to agree that as an opinion it would have been more useful if there was more factual information about the company, but your comments are duly noted.

Have fun here ;)

delawney (Electronics Guide)
upton66

- 28/03/03

Unfortunate experience but almost libellous comments here. A review of Vodaphone would have been more helpful.
Roxie_228

- 27/03/03

i disagree. i rated SU because there wasnt very much factual information about the company! If you do add some, let me know! But im on this network on my mobile, (also known as o2) and as it says in my op it is the best network i have ever used, and believe me i used alot! :) x


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