bt internet (btinternet.com)

Member Name:

Product:	btinternet.com
Date:	09/02/02 (17 review reads)
Rating:

Advantages: cheap

Disadvantages: dear customer support, 2 hour cut off

This account offers free Internet access every evening from 1800 to 0000 via a 0800 number, and all weekend (1800 Friday to 0000 Sunday) with access costing 2p per minute at all other times. Subscription costs £9.99 per month

This account is available to customers of any telephone company unlike FRIACO and SurfTime based offers, which are only available to BT telephone customers. BT Internet use CLI and will permit access from just one phone number. The cut off period is 2 hours; this is in line with other ISP offerings. Other services include the normal e-mail that is quite problematic at times with e-mail not arriving for hours, web space, patchy newsgroup access and as a little extra you can have SMS sent to your phone when an e-mail arrives.
They recently asked me to download new version with new telephone number and cannot connect through their short cut I am waiting to see what happens next because I refuse to phone their 50ppm help

Summary: