Surftime works for me... (btinternet.com)

Member Name: safcok

Product:	btinternet.com
Date:	16/05/02 (33 review reads)
Rating:

Advantages: Fairly cheap, reasonably reliable

Disadvantages: price keeps going up, can be slow

I chose to use btinternet as my ISP when I got my computer just over a year ago. I have a BT phone line so I thought it would make things easier. I decided to get a surf package which allows me to surf from 6pm-8am and all day at the weekends. However, the price has gone up twice in the last year, and I have a feeling BT would rather we all surfed 'Anytime'.
It is a bit slow, but it's easier getting straight online than it was when I first got the computer. The e-mail sometimes goes a bit wonky, but there's a freephone number to check the status.
The technical help is expensive, but on the one occasion I did need to phone, they were very helpful.
Although most of the year (I'm a lecturer) Surftime is fine for me, I'm wondering about having to pay to get online during the day when we have our 6 week Summer holiday. It would be great if BT could offer temporary 'Anytime' packages for those kind of occasions.

Summary: