| Product: |
btinternet.com |
| Date: |
25/07/02 (193 review reads) |
| Rating: |
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Advantages: No Call charges for up to 12 hours access
Disadvantages: Slow connection, Unreliable connection, Not really anytime, is it?
BT Internet used to be good. I originally signed up because they had an offer where you got Wireplay and BT Internet for £10 a month.
They then introduced weekend and evening free access. I think that was the start of their downfall. Soon after they did this their service was getting slower and you frequently got engaged tones when trying to connect.
But before I get into that, let me tell you what they offer.
They offer 10 mail accounts, 25Mb of web space and free dial-up access to the internet for £15.99 a month (used to be £14.99)
They used to also give you unmetered access. Now if you stay connected for over 12 hours a day, which I might add is quite easy, they start billing you for the calls....what happened to anytime???
The connection is extremely unreliable and will probably drop the line in anytime from 30 seconds and upwards.
So, why is it their downfall. Before they offered any free access, it was a fast service. They probably never expected people to use it so much. No-one could connect and then they introduced surf-time which meant that other ISP's could offer unmetered access as well.
Bottom line. Avoid them like the plague. If you use internet access for picking up mail, use a free ISP instead. It'd probably be cheaper anyway.
Summary:
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Last comments:
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- 30/07/02 Good call. I was with BT internet a while ago. At first it was a very good service with a reasonably fast and continuous contection. However, I received an email to state that they had been looking at my useage and 'advised' me to download new dialup software (with a new telephone number) which was more suitable. After this I had many problems such as not being able to connect, constant disconnections and very a very slow sever. A contact used to work for BT internet and he alleged that BT changed larger users on Anytime to a slower server to discourage use. Whether or not this is true I don't know, but it all fits. Anyway, I am with Tiscali Anytime now. They are a million times better. |
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- 28/07/02 I have to agree. We were with BT for ages, initially on their Suftime package, then on to so-called Anytime (any time, but not all the time!). Connection speed was dreadful,it usually took three or four attempts to connect, and we eventually gave up in disgust - now on Pipex ADSL and not looking back :-) |
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- 25/07/02 I left BT because their service wouldn't let me in half the time. |
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