btinternet.com Reviews

I signed up after my phone bill began to get excessive. I still have a Freeserve account which never gives any problems. The service from BT is very poor. I am frequently thrown out, can't get in and at times it is unbearably slow, forcing me to go back to Freeserve and pay the phone bill. I expect a lot better from BT. I have complained to ...  Read the complete review

I signed up for BTinternet over 3 years ago, long before they were giving free local off peak calls. I can't honestly say that in all that time their service has always been exemplary.I have never once had got an engaged tone while trying to dial up and have not had any trouble with access problems. Before Bt offered free off peak ...  Read the complete review

I have heard many horror stories about btinternet being useless, unreliable, slow etc. etc. Some of these comments have been made by friends and colleagues at work who use BTI, and many others from newsgroups. However, i dont know if i have just been lucky but i had had no problems whatsoever. In the 4 months i have been using it i have only ...  Read the complete review

I signed up to BT Internet 3 months ago, when my phone bill got completely out of control. I was lured in by the promise of free evening and weekend internet access. Unfortunately, as soon as I signed up, the problems began. For the first two weeks I was using the service, my connection was so slow as to be unusable (web pages taking 5 ...  Read the complete review

BT internet is great it is fab i'm writing this as i'm connected to it because IT'S FREE CALL CHARGES yes thats right you pay £10 a month then ITS FREE FREE FREE YEEEEEEEAAAAAAAHHHHH!!!! that means more surf time for you to visit my web page at http://www.geocities.com/shezmaster and all my web sites in my links and you can look at my ...  Read the complete review

I signed up for this on the day it came out. Usage from 6pm - 8am everyday All day friday 6pm - Monday 8am Cost £9.99 Since I switched to this My internet usage has shot through the roof I am never off it. A few problems setting up the mail for outlook express but I figured it out if I can be of any help to ...  Read the complete review

I guess we get free calls... fine, but whats the point when it never gets connected?? Around sort of 9pm, I have to wait for minutes until I get conected, and then it randomly gets disconnected for no apparent reason! It's not as good as I expected, although I get my money's worth, but it's simply not efficient. There are other ...  Read the complete review

Except for a few problems to set up the account, I never actually had to call their hotline...the service is very reliable, yet I found it too expensive seeing the fact that you get unmetered access only in the evenings 6 to midnight and week-ends! BT Internet is about to lose its monopoly though...as other companies will have access to ...  Read the complete review

since switching to BTInternet my internet usage has gone through the roof, as between 6pm and midnight there are no call charges. This partially unmetered service is normally quite good with reasonable download times. It has reacently suffered some serious problems with its servers however, and some people have had problem with their mail (mine ...  Read the complete review