btinternet.com Reviews

BT Internet has been my ISP for over a year now and ever since I attempted to sign up to BT Internet's surftime structure I have has problems. The first problem came that the surftime was registered to the wrong phone line in my house. Therefore all calls made via surftime number were billed. BT said they would reimburse these calls and I ...  Read the complete review

I pay £9.99 a month. And what do I get? 'free' weekend and evening calls. 2GB Webspace. But most of all... FAST INTERNET. BTInternet is not totally free, yes, but with many people now going to TOTALLY FREE ISP's the server is more free. To make a comparison. Me, 36K Modem, BT Internet. My Friend, 56K Modem, ...  Read the complete review

If you decide to join Btinternet and need to contact them about anything, I wouldn’t hold your breath for a response. You could tell them you were ET trying to phone home and they would pay you no attention! ;) oh, and the email address to contact them about having problems getting a reply is the same address you tried originally. Nuts, ...  Read the complete review

I joined BT internet (surftime) 2 months ago after my mum finally submitted to the inherent benefits of a freecall ISP upon receiving the latest inflated phonebills. I was unsure about the service as I have an innate affinity with underdogs, and dislike monopolies, but it really works. I get a good connection every time and the service isn't ...  Read the complete review

Bt surftime, is my favourite isp and its the one I am with at the moment, its a great deal as well with internet access all you have to pay is a flat rate of £9.99 a month and you get free internet access all weekend, and from 6pm to 12pm weeknights or pay a flat rate off £24.99 to get free internet access 24 hours a day. The service is ...  Read the complete review

I have been using BT Internet since it started now, about nine months ago. Initially, i was thrilled and thought it was a brilliant idea. However, soon after that was started, they introduced Surftime, which was cheaper, and it enabled you to have twice as many hours online. This was frustrating, and they wouldn't change me onto the new ...  Read the complete review

I've been with btinternet free call for several months now and it has been reliable, with only a few minor problems getting on line, now and again. It costs 9.99 a month for evening and weekend access. I pay by direct debit and always get an e-mail from them first telling me they will be taking the money. I went with them originally in pure ...  Read the complete review

I have tried a few ISP's over the years, but when I saw that BT where offering surftime (0800) access I left my old ISP and signed up. The intial contact was great, loads of free surfing at evenings and weekends, but daytimes caused a few problems. They supply you with a 0844 number for daytime access, charged at 2p per minute), what ...  Read the complete review

I have been a customer of bt internet ever since i had an ISDN line installed about 2 years ago. In this time i have had absolutely no problems with it. The access is easy, i can log on first time, 99 times out of 100 - maybe because it is ISDN. The only time i had problems was when i had a mix up with payment and they cut me off. ...  Read the complete review

BT Internet is truly the worst ISP ever!!! I decided to join this ISP because of its free evenings (after 6:00 PM) and weekends. This meant that there were now no phone charges whatsoever. It all sounded too good to be true. I soon found out that it was. BT Internet takes ages to open. Once, I was waiting an hour and half before ...  Read the complete review

I only signed up to access the internt a while ago and i signed up to bt interent. My main reasons for this is that the call charges are good and i went for a package that offers me off peak time. This is after 6pm on the weekdays and all weekend for free. The service is very good and i have hardly any problems with it. I believe it has a fast ...  Read the complete review

I think this is a good internet provider, but there are so many better ones around that i would think twice before buying it if i was you. I did get it, and you pay £9.99 a month and get weekend calls and evening calls free. this is good in a way, but i want all my calls free. However, unlike some others i have not experienced being cut off after ...  Read the complete review

Well, here I am nicely settled in with my 5th ISP over the last couple of years (I started off with MSN, then Direct Connection, LineOne and temporarily ic24), and it's BT Internet! Will this love affair last? I hope so! After all the many desolved promises of 24/7 unmetred net. access in the UK, there's only a few viable options to ...  Read the complete review

I have been with BTinternet for some time now and have no real complaints, except for the usual one. For our £10 Month they should be giving us 24/7 like NTL and Telewest does. ~~~~~~~~~UPDATE 15 DEC 00 ~~~~~~~~~~~~ Well -~~ Nearly all is forgiven. For too long now BT has been hanging back, even watching AOL moving in ...  Read the complete review

Firstly, I’ll explain the advantages of BT internet. It offers un-metered off-peak internet access. Now I’ll go on to the problems. It’s crap. For a service provided by the UK’s telephone network operator, you would expect BT internet to be a quality ISP. However, this is the worst service I have ever used. It ...  Read the complete review

Because I have been using the Internet a lot over the last year and my phone bill was increasing, I thought I would sign up with BT Internet. £9.99 deal.(Bad mistake!) I first went to their website and downloaded the relevant software, and that is where my troubles started. The most common problems I had were: not being able to connect ...  Read the complete review

I originally joined BT Internet because they provide free connection between 6pm and 12pm weekdays and 6pm Friday till 12pm Sunday at weekends. All this for only £9.99 a month. Great! So i thought. Until I tried it out. Most of the time it is easy to connect but every so often I won't be able to connect for over an hour, it will keep ...  Read the complete review

Bt Internet gives the customer a number of different packages, but in the end you have to pay for you access. Bt offers: - 1. £9.99 a month for Free access (You can always get on) after 6pm and before midnight. Charged for you Credit card. 2. £9.99 monthly rate for Bt Internet with surftime, free after 6 PM until 8 am next ...  Read the complete review

I have been using BTinternet now for the past six months. From my experience so far it hasn?t really performed that badly.. Before BT came out with this £9.99 package I was with a whole host of other supposedly free ISP?s. All of them, at that time, had a similar service to what I am receiving now with BT. The others I was paying at ...  Read the complete review

Poor BTinternet have taken a lot of criticism over the past few months but to be fair the service on the whole is very good. For a flat rate of £9.99 I can surf the net for free, perhap's if you were at home during the day this may not be as good but for me the only time I would have to pay a local call rate is when I'm in work. ...  Read the complete review