btopenworld.co.uk

During December I phoned BT about my phoneline and heard the Broadband option on the automated menu. And a month later, here I am. I've signed up for the BT openworld 2MB Broadband with 6GB usage guideline for £22.99. Firstly, 2MB is fast, although its now been overshadowed by an even faster 8 MB Broadband line. However, BT are actively promoting the Broadband 2MB line for regular home users - and it appears OK. Following my order, my modem arrived promptly, the line activated on the correct day (11 hours earlier than they specified) and all that was agreed to be activated was there waiting for me. - online billing and such ...  Read the complete review

Pants - Advantages: Nice characters on advert - Disadvantages: Awful Customer Services, Sometimes Awful connection speed, Far far far far too expensive

I have been on 3 ISP's to date. Tesco.net Screaming.net (aka. World online - aka. Tiscali) And BTopenworld dial up Tesco were a very reliable service provider but were too expensive so we swapped to Screaming.net. They were the most reliable service provider out there I belive. But with all good things they dropped their telephone account handling section. So we moved again to BT. I hated BT before the move (cause they haven't cabled or ADSL'ed anywhere near my village). After the move my hate for BT has grown. The main thing that gets me is the disconnections that occur during surfing. Normally while in the ...  Read the complete review

BTopenworld has suffered rather a lot of bad press of late, including a feature on BBC Watchdog about their below-par billing and technical support. As I'd been with BTO for some time as a happy customer, I didn't take these complaints too seriously. I had been very pleased with the speed of connection, services offered (including webmail and SMS email alerts) in the past, and expected to be with them for some time, even after they increased their fees to £15.99 a month and withdrew the free SMS alert service. This however changed at the end of April 2002, when BTopenworld decided to cut me off for reported over-use of their Anytime account (evidentally ...  Read the complete review

Well it seems I am in same situation as lots of people,trying to understand BT surftime BT openworld.com, BT.com, BT internet,BT pay as you go,Bt internet anytime!BT internet surf package,BT surfmonkey! Surf Monkey!I think BT might be making a monkey out of me! Looking through dooyoo makes you feel better. At least you know your not the only one.Now,I might not be a great web designer,but the adage"Keep it Simple,Stupid" has been lost on BT.I'm just trying to sort out what my bill is,like what am I paying for?It can't be a secret ?Can it? Just like to know what service I am on!All you get is BT this,BT that BT,BT,BBT Batty.Just disconnected ...  Read the complete review