Description:Business Serve provide a comprehensive range of hosting, connectivity and Internet services tailored to meet the needs ... more
Newest Review: ... issue? As a businessserve customer for over 2 years, experiencing poor service, constant technical issues and mail server outages due to poor capacity. Clearly we hoped that the name change would do something to quell the inept structure and response time. Sadly, after several weeks of Legend being in action, we have yet to see any improvement, if anything the service levels have reduced ... more
Customer businessserve.co.uk Reviews (4)
by an ex employee of legend communications - written on 03/12/08
well, let me tell you about business serve. Aka Legend communications.I worked there for 3 years.From the day I started things were poor.I worked in an understaffed, underpaid call centre.Products that were substandard and the company new they were rubbish. Our mail system was falling over more times than George Best on a stag night. Our staff came and went quicker than a proffesional porn star. I genuinley wanted to help but had absolutley no powerto do so. The reason for all this was its greed ydirectors and managers. As long as the money rolled in, nobody gave a hoot. Let me apologise on beghalf of Legend to all those poor Legend Customers. I salute you.
by David Anderson - written on 11/11/06
Simple: Avoid at all costs. Frequent problems with DNS - some websites not resolving names. I'm surprised OFCOM haven't investigated this organisation.
by - written on 28/09/05 (Useful, 944 readings)
Businessserve the UK business ISP has recently changed its name to Legend Communications. Business serve has in the past offered far from satisfactory service to its customers, has the change to Legend Communications done anything to resolve this issue? As a businessserve customer for over 2 years, experiencing poor service, constant technical issues and mail server outages due to poor capacity. Clearly we hoped that the name change would do something to quell the inept structure and response time. Sadly, after several weeks of Legend being in action, we have yet to see any improvement, if anything the service levels have reduced ... Read the complete review
by - written on 10/07/02, updated on 10/07/02 (Useful, 284 readings)
This company runs with no regard to its clients. Even though we pay by direct debits we have had our service cut off. And even been threatened with legal action. They will NOT let you have direct access to a support officer despite the promised "e-angel" to look after our account. Every problem we have is "BTs" not Business severs. You are not allowed to get access to management. It is against company policy, so I was told. They do not reply to emails unless you keep chasing and even then they do not do what they promise. Do not use these people ... Read the complete review
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