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Cable London

Newest Review: ... nobody had bothered to read my letter properly. To summarise, Cable London's telephone service is alright but unexceptional when all goes well. However, if you do have any problems, the service is appalling. BT is slightly more expensive, but their customer service is a lot better. In other words, if you don't particularly want cable TV, don't bother. ... more

Read Reviews for Cable London

Cable London: Poor customer service (418 words)
by - written on 13/12/00 (Very useful, 880 readings)
Rating:

When I moved to my current home, a Cable London line was already installed. Rather than pay £100 for a BT one, I decided to stay with Cable London. The calls are a little cheaper than BT, but not a great deal (although the monthly billing does help with budgeting!). You also lose certain services, such as 5 to redial an engaged number. The answering service is less user-friendly than BT's. Line rental is the same as BT, although it does include cable channels if you have cable TV... ... which is where everything went wrong for me. Somebody telephoned me to ask if I'd like cable TV, at no extra cost each month. I said yes, provided there ... Read the complete review

Not a bad deal (157 words)
by - written on 05/11/00 (Useful, 416 readings)
Rating:

I have a phone line with Cable London as well as NextCall. I kicked BT into touch a long time ago. I also have Cable TV (not digital, although it is available now) The good points of Cable London are that the line rental is cheap and the service pretty reliable. The cable TV offers all the main channels without the ugly dish. In London many places prohibit the use of dishes, so this is an important factor. The down side is that they do not have any decent internet package and that the call charges, although a bit cheaper than BT, aren't as heavily discounted as many of BT's rivals. NextCall is better for heavy phone users and internet ... Read the complete review