callnetuk.com

I joined Callnet as Callnet0800 and I had no complaints with that service. Yes access through the 0800 number was slow, yes, it was hard to connect, and, yes, customer support was often very poor. But I was never billed for it! Totally free phone calls and net access can't be complained about! Anyway, Callnet0800 is now dead and buried, and CallnetUK is now all that Callnet can offer. I left Callnet for other unmetered deals available, but I joined Callnet again last week, eager to see if their 0845 service was different to the others available... Many people forget, in the rush for unmetered 0800 (or 0808 or 0844, if we're being fusy) access that for ...  Read the complete review

I signed up to Callnet to get their 24/7 free intrenet access, but now also use the telecom service. This gives grest discounts on the BT service and the bills come monthly. this means you get cheaper bills, and the first four months come with a £5 discount. They seem to have some problems with internet connection in the evening but when it is free what do you expect. I will continue to give them a chance and hopee that evening access will get bettre and more reliable. This company has given us real free internet access long may it continue. ...  Read the complete review

I have been a Callnet customer for about 5 months now. The sign up process was very quick, but it was about six weeks before we recieved any details from them. They give free unlimited access to the internet, for a one of payment of £20. All internet calls are toll free. They also supply a box which conects to your phone line and gives you cheaper phone calls than BT. You are billed monthly for these calls. It works by dialling a prefix before each no'. You can manually dial the prefix if you wish. They can be very slow when you are trying to connect to the internet if they have just accepted a batch of new registrations, but this only lasts a few ...  Read the complete review

This company is very unscrupulous. WP-Callnet made a total of 4 unauthorised credit card debits for £19.99 on my credit card even though at no time have I been offered Internet Access. Legally a company should not debit your credit card until it provides you with the goods or services. Callnet had no intention of providing any service instantly but they managed to charge my credit card instantly. I have had to make numerous emails, phone calls and faxes threatening legal action to sort this mess out. When I rang up they had the cheek to say that a credit card refund takes up to 3 weeks to implement (credit card debits can be achieved instantly). They ...  Read the complete review

Callnet0800 (and its partner 4U.net) are, like other supposedly "free" ISPs victims of their own success and of our desire for "something for nothing". Connection at peak times is difficult - but daytime connection isn't usually a problem and is therefore a bonus as previously I avoided peaktime access on cost grounds. The constant engaged tone at peak times is frustrating - but by having more than one interet connection usually solves this problem. LineOne at £5 per month is a good deal providing you use the £5 that is effectively applied as a credit to your bill. My only hope for Callnet is that as other ISPs come on stream and internet usage is ...  Read the complete review