Clara Net ADSL

I am writing regards to my experiences with Claranet in the hope to provide caution to any people considering Claranet. Claranet operate a rigorous policy where by they regularly check their ADSL customers (i.e. you) for weaknesses in your computer connected to the Internet. If they find a weakness they disconnect you and do not inform you of this action. You must then figure this out and grovel to reinstate your account and should this happen 3 times you loose your Internet connection and are forced to pay for the remainder of the year in my case my connection is £80 per month! This is their Acceptable Use Policy that I find is an ...  Read the complete review

After years of using the dial-up service provided by claranet- i chose to upgrade to the ADSL service. The service itself is provided by BT and rented out to Clara.net. This became increasingly obvious throughout the process. The initial step of organising the service was to check that my area was serviced by ADSL - Clara.net had to get BT to do this i.e. test the line etc etc. After agreeing to have the service setup - i had to arrange a convenient time to have it installed by BT (once again BT)- BT engineer. On installation they provide the ADSL modem. Essentially i have been on the ADSL service for almost a year. The service is amazing ...  Read the complete review