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demon.netNewest Review: ... of the time it was comparable to dial-up and we had to reboot our router most days to get a connection at all. Sometimes downloading was OK but general internet browsing was horrific. We told them we were going to leave and they gave us a free upgrade to Business 8000 (up to 8mb ADSL) £40 per month, which is a rip off anyway. We thought we'd give them a try and it was no better. However the upgrade tied us in for another 12 months!!! b**tards! They did not tell me that on the phone. So we had another year of the pain. Their support is not great, non UK based and they don't really want to help, they just have set 'solutions' that they re... more |
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by Matt - written on 12/08/09
Rating:
Demon internet is terrible. We have put up with them for 4 years and I wish I migrated away from them sooner. We were on their Business 2000 (up to 2MB ADSL) package which is, as it says, designed for businesses. Most of the time it was comparable to dial-up and we had to reboot our router most days to get a connection at all. Sometimes downloading was OK but general internet browsing was horrific. We told them we were going to leave and they gave us a free upgrade to Business 8000 (up to 8mb ADSL) £40 per month, which is a rip off anyway. We thought we'd give them a try and it was no better. However the upgrade tied ... Read the complete review
by Demon Hostname: dpolson - written on 09/09/08
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Demon Suck. Firsly they activated my line 3 days before they sent me my equipment. Of course I have to start paying for the service so I had to buy my own equipment instead. Then they claim I went over the FUP of 60gig even though my snmp router says different. Do they give me the ability to monitor my usage on their site, or provide proof? NO! Demon then took my direct debit without sending me a single invoice which I promptly claimed back under the direct debit guarentee until they explain the lack of invoice and apologise. So now my line is supposed to be restricted to 128kbps from 9am till 11pm (pretty much all the time I'm awake) but the cap ... Read the complete review
by - written on 16/09/05 (Somewhat useful, 229 readings)
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Can anybody help? A letter arrived recently from 1st Credit demanding 305.50 pounds on behalf of a Demon Internet over an account opened in the early 1990's, and closed in June 2003. The account had been decreasingly used since the purchase of a Time PC with a Free Supanet account in Feb 2000. Over the next 2 years, use of Demon was phased out, and all 300-400 spam emails read. To the best of my knowledge the account was not used since. In June 2003 I stopped the direct debits AFTER having definitely not used the service for a year, and wrote to say service no longer needed, but never got a reply. The letter was a shock because ... Read the complete review
by - written on 25/07/02 (Very useful, 92 readings)
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6 years ago I signed up with Demon Internet. This was before all the free ISP's and free connections. It was even before surf-time was available. When I did first sign up I had an account with CompuServe at the time. It was slow and the web access was terrible. I needed web space and wanted a better connection. And I had heard Demon was good. And they were...at times. They seemed to be unreliable back then but over the years the service has improved. About 2 years ago I had ISDN and surf-time with Demon. You could connect and leave it connected all day long without interruption. It was expensive at £40 a month (+ line rental) but it was the fastest ... Read the complete review
by - written on 06/07/02 (Somewhat useful, 283 readings)
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I have to use the dial up service provided by Demon at work and it is pitiful. Connections are often difficult to make during peak times and are often dropped. Emails containing anything other than a couple of lines of text are frequently never delivered. We have carried out some testing and found that using Demon to email a file to one of our suppliers is actually slower than saving it to a floppy and using second class post. The Turnpike software provided is very difficult to use. The design is archaic and very user unfriendly (e.g. A Connect button that brings up a screen with another Connect button!). To add to the confusion the red and green colour scheme ... Read the complete review
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