Rubbish (demon.net)

Member Name: Matt

Product:	demon.net
Date:	12/08/09 (21 review reads)
Rating:

Advantages: It does work, but set yourself for dialup speeds

Disadvantages: You can leave them (eventually)

Demon internet is terrible.

We have put up with them for 4 years and I wish I migrated away from them sooner.

We were on their Business 2000 (up to 2MB ADSL) package which is, as it says, designed for businesses. Most of the time it was comparable to dial-up and we had to reboot our router most days to get a connection at all.

Sometimes downloading was OK but general internet browsing was horrific.

We told them we were going to leave and they gave us a free upgrade to Business 8000 (up to 8mb ADSL) £40 per month, which is a rip off anyway.

We thought we'd give them a try and it was no better. However the upgrade tied us in for another 12 months!!! b**tards! They did not tell me that on the phone. So we had another year of the pain.

Their support is not great, non UK based and they don't really want to help, they just have set 'solutions' that they read out to you from a screen.

Now we have switched to BE which is almost half the cost and it is like actually being on the internet and not using plastic cups and string. Lightning speeds and no router rebooting.

Stay clear of Demon / THUS PLC!

Summary: Incredibly slow