demon.net Reviews

Demon internet is terrible. We have put up with them for 4 years and I wish I migrated away from them sooner. We were on their Business 2000 (up to 2MB ADSL) package which is, as it says, designed for businesses. Most of the time it was comparable to dial-up and we had to reboot our router most days to get a connection at ...  Read the complete review

Demon Suck. Firsly they activated my line 3 days before they sent me my equipment. Of course I have to start paying for the service so I had to buy my own equipment instead. Then they claim I went over the FUP of 60gig even though my snmp router says different. Do they give me the ability to monitor my usage on their site, or provide proof? ...  Read the complete review

Can anybody help? A letter arrived recently from 1st Credit demanding 305.50 pounds on behalf of a Demon Internet over an account opened in the early 1990's, and closed in June 2003. The account had been decreasingly used since the purchase of a Time PC with a Free Supanet account in Feb 2000. Over the next 2 years, use of Demon ...  Read the complete review

6 years ago I signed up with Demon Internet. This was before all the free ISP's and free connections. It was even before surf-time was available. When I did first sign up I had an account with CompuServe at the time. It was slow and the web access was terrible. I needed web space and wanted a better connection. And I had heard Demon ...  Read the complete review

I have to use the dial up service provided by Demon at work and it is pitiful. Connections are often difficult to make during peak times and are often dropped. Emails containing anything other than a couple of lines of text are frequently never delivered. We have carried out some testing and found that using Demon to email a file to one of our ...  Read the complete review

Definately not!! I'm the technical manager for an IT solutions company and have recently made the decision to switch our ISP from Demon to another supplier. Twice this year I have had to inform our staff to use any means other than email to communicate with our customers and worse still I have even had to tell our customers that our mail is ...  Read the complete review

NEVER use Demon internet, unless you want Bailiffs knocking on your door. That may be going a bit far, but see for yourself: I was with Demon from 1998. I tried to start it up with a Visa card, but they didn't mention they could only take monthly payments from a credit card (I didn't know this at the time). So I used direct debit ...  Read the complete review

I'm sure my groan is one of the most common complaints about ISPs in recent years. It's a scam I was well aware of before they conned me, and I should have been smarter. But here we go with another warning about what I think is a disgraceful con trick which basically amounts to common theft.... Demon Internet's "30 Day ...  Read the complete review

I have just had a nightmare with Demon. I will not bore you with the tedium of the full story, but the annotated version goes like this: 1. Signed up in June 99 for business web services. Used the service for a year. 2. Received an invoice in June 00 for ongoing service. Decided not to bother, looked elsewhere for cost reasons. 3. ...  Read the complete review

Demon Internet pioneered cheap dial-up access to the Internet years ago. Their basic price is the same as back then - 10 pounds a month (+VAT), with access via an 0845 number. Demon offer unlimited access via Surftime but that costs 40 pounds a month, which is a bit pricey. As you'd expect from a company that's ancient in Internet ...  Read the complete review

I use the internet a lot and so does my wife in both a business and leisure capacity. We signed up for BT Surftime back in October initially using Plus.net as an ISP. What a joke that was. We were kicked off the 24/7 account for using it too much. Strange that, it ''was'' called 24/7 wasn't it. I ...  Read the complete review

This has the potential to be a great service but has a few flaws which are really holding it back. I know several people who use Demon and they all say how great it is when it's working but they also say how difficult it is to get support. I tried really hard to get this to work but had to give up in the end because I just ...  Read the complete review

As a member of Demon i know of its good and bad points. The email side of Demon is a bit annoying as it comes with this weird piece of software called Turnpike, which is a pain to say the least. Demon is not cheap either, in fact it is very expensive, pusing ten quid a month. But the customer services aspect of Demon is ...  Read the complete review

Demon were the first of the mass-market ISPs in the UK - a good many years ago. I was unfortunate in that I did not discover their excellent service until a year or so before the 0800 ISPs came along. Demon have been having a bit of a reshuffle lately, and seem to be shifting their emphasis away from the home user and toward the large ...  Read the complete review

Demon is an ISP first and foremost. Their revenue comes from subscribers paying for the services they offer, not from services offered to advertisers. In my experience this shows in the focus they have on customers. I have been with them since 1995. I originally chose Demon because at the time they gave two months free trial, which was a ...  Read the complete review

I have been with Demon for about 4 years - I originally joined because the cheaper local ISPs that I had dabbled with proved to be unreliable. Demon offered the backing of a large well-established ISP, albeit at a higher price. Four years on and the market has changed enourmously, however Demon have not. I still pay £11.75 per month, plus ...  Read the complete review

I used Demon as my second ISP - I had to leave my old one after they threatened t sue me for slander (It`s a long story :-) ). I thought that a company established as long as Demon should be good at what they do, and within reason they were. When they worked they were excellent. The problem was that they hardly ever worked properly. There were ...  Read the complete review

Demon was the 1st really big ISP in the UK. When i left university 6 years ago I wanted internet access at home so signed up with demon's £10 a month deal. I have to say that for 2 years it was absolutely fine, i started with a 486 PC and a 14.4K modem before moving up to a pentium and a 33.6K, no problems. At about the time that freeserve ...  Read the complete review

I subscribed to Demon internet about 3 years ago, as my first ISP, mainly because it had a good reputation. The service never used to give me any real cause for complaint, but lately I find that the whole thing slows right down at peak times. I do certainly consistantly get a better connection rate with Demon than with other ISP's that I'm signed ...  Read the complete review

I've had an account with Demon for about 5 or 6 years. During that time other ISPs have come and gone and now free ISPs have sprung up. Demon have always charged a flat rate for their service. As a result, they don't bombard you with adverts, they don't stop you accessing email via other isps, they don't plaster your web site with ...  Read the complete review