Eurobell

When my partner and I moved into our little flat we decided that we ought to get a land line as no-one could reach us in an emergency. As we live in Crawley we decided to opt for Eurobell as we got free local calls and all his family were already on Eurobell including his girls. We signed up expecting good service, which is only natural. It originally cost us £7 a month for line rental (that was in Sept 98). We have had our phone cut off for late payment when we had already paid and calls charged to us that we didn't make. When we moved we expected things to change. They didn't. Our line rental was put up. Our bills started to soar even when we ...

When Eurobell came to Plymouth I thought great, free calls to all my friends and family who are Eurobell customers and a greater choice of tv channels via their cable packages. We signed up with Eurobell just over 2 years ago and apart from it taking weeks to actually put in the phone line we had no problems and no need to call customer services. We left it a few months and then decided to have their 40 channel cable packaged priced at £12.99 per month, which you would at that price and all those channels. Yippee we thought when the bloke came to installed the cable box all those extra channels to play with. Counting through the channels we noticed it ...

Perhaps I'm impatient, but waiting 6 weeks to have another line installed to me seem ridiculous, but in the world of telecommunications perhaps that's the norm... I purchased my company last month, on the understanding that the previous owner was taking out the old telephone system (with Taurus and Eurobell) and Eurobell were to install our new one. We met the Eurobell representatives a month before the completion date, we discussed our requirements and agreed on the system that was to be installed. We signed on the dotted line and arranged for the engineers to install the new system on 31st August 2000. The day before the old one was to be ...