f2s.com

I have been with this ISP for more than 3 years and recommended them to many friends in this time. Up until October last year they were really good. Fast speeds, good customer support. However, Pipex purchased F2S last year and the service and support stinks since then. I have written about 20 notes to customer support and called at least 5 times without any response. The ADSL speeds are tediously slow (I get about 60KB/sec with a 2MB line - should be 230KB/sec) and there is no response at all to my questions and complaints. I blame Pipex for wrecking a good service provider. I would recommend anybody reading this to boycot both F2S and ...

Been with F2S for 2+ years. There are lots of rumours around of it going down hill. I've not had too many service outages, but recently have had MAJOR PROBLEMS with terrible support after ordering an upgrade to their 8Mbit service. It's been 6 or 7 weeks since I put the order in and it still hasn't been done. I've had to call them 6 times so far and each time I've been waiting 10-15 minutes to speak to someone. I've raised email tickets through their website but got no response.I was also told someone would call me back about it but no-one did. Finally I complained and was told the manager of the re-grade dept would call ...

I have been a subscriber to freedom to serve (at f2s.com) for about 5 months now. Although I have had experience with various ISPs this is my first broadband service. One of the principle reasons I chose this company was that you have the option of not being tied down for 12 months. I also wanted to get away from some of the larger companies that dominate the market and tend to have appalling customer service (especially BT). There are various options covering wide price range which you can check out on their website but here I will just comment on the service I chose. As this was my first broad band connection my installation took 10 ...