f2s.com

I have been with this ISP for more than 3 years and recommended them to many friends in this time. Up until October last year they were really good. Fast speeds, good customer support. However, Pipex purchased F2S last year and the service and support stinks since then. I have written about 20 notes to customer support and called at least 5 times without any response. The ADSL speeds are tediously slow (I get about 60KB/sec with a 2MB line - should be 230KB/sec) and there is no response at all to my questions and complaints. I blame Pipex for wrecking a good service provider. I would recommend anybody reading this to boycot both F2S and ...  Read the complete review

Been with F2S for 2+ years. There are lots of rumours around of it going down hill. I've not had too many service outages, but recently have had MAJOR PROBLEMS with terrible support after ordering an upgrade to their 8Mbit service. It's been 6 or 7 weeks since I put the order in and it still hasn't been done. I've had to call them 6 times so far and each time I've been waiting 10-15 minutes to speak to someone. I've raised email tickets through their website but got no response.I was also told someone would call me back about it but no-one did. Finally I complained and was told the manager of the re-grade dept would call ...  Read the complete review

I've been a subscriber to freedom to serve (at f2s.com) for about 5 months now. Although I have had experience with various ISPs this is my first broadband service. One of the principle reasons I chose this company was that you have the option of not being tied down for 12 months. I also wanted to get away from some of the larger companies that dominate the market and tend to have appalling customer service (especially BT). There are various options covering wide price range which you can check out on their website but here I will just comment on the service I chose. As this was my first broad band connection my installation took 10 ...  Read the complete review

As a regular and heavy internet user, I consider 0800 access a necessity in order to maintain a sensible level of cost. Over the past few years I have used 5 different ISPs which offer this option, all of which reduced my outgoings. Originally I tried X-Stream, a company offering free calls at certain times of day for no form of payment at all. The service was via a software interface which gave poor performance, but at least it was free, although gradually the service became less available until a payment system was introduced. Next I tried IC24, a decent service but with unreliable access due to the popularity of the service, so I decided to register for ...  Read the complete review

F2S or Freedom 2 Surf as it is more properly known is one of the massive band of companies offering free webspace and internet access. F2S has many advantages over its competitors however which make it stand head and shoulders above them. Some of these features may not be particularly accessible for beginners but for the slightly more advanced users, this is a great service. Signing Up: To sign up, just head over to www.f2s.com and go to the products/services page. Select the service which you require, fill in some brief forms, receive a confirmation email, reply to that and everything is set up. This part is simple. Having said this, you do need to ...  Read the complete review