Fasthosts.co.uk Reviews

I have just tied myself into a 12 month contract with Fasthosts for a website hosted by them and built using their remarkable website builder. REmarkable because I never knew you could buy such utter rubbish!! If you want your website to look like it cost you 50p per anumn an was built by a three year old getting a bit ...

Newbies considering FASTHOSTS... DO NOT USE!...... l am a newbie to web creation and so decided to register a domain name with Fasthosts, they offered what l thought was a good deal.. register a .com get a co.uk for free, great....whilst filling in the details online l recieved a very helpful phone call from their sales dept offering to complete ...

S***ehosts hey should be. Customer service is non existent. withdrawals taken from bank accounts in error.
The company breaches it's own terms and conditions.
They should be closed down.
I am off elsewhere.
DO NOT GO WITH THIS COMPANY.

poor customer service, auto-renewal without notification, contracts very hard to get out of, no refunds, avoid

I've had nothing but trouble with Fasthosts since I signed up for a reseller account a few years back. I would have moved sooner but with all the work involved with changing hosts I stuck with them. I've finally made time and have made the move to Heart Internet. Cutting the final links with Fasthosts in about a week. They are the ...

Never again. terrible customer service. Slow hosting.

I have a slightly mixed experience with fasthosts, certainly not as bad as many here or elsewhere but not really to my satisfaction. Last year my company 'inherited' a reseller account with hosting accounts for several websites run under a now closed company. This seemed pretty reasonable for the £50 or so monthly fee and as long as the ...

Would never use fasthosts again, Have currently been waiting 5 minutes to speak to tech support on the phone, my account details dont let me login, and when i ask them to be re-sent, They never come through. They are more expensive than most, and my email has randomly stopped working, as it seems that the control panel decided to remove ...

Personally and maybe i am one of the lucky ones but i use Fasthosts for my hosting for clients websites and have had no problems with them at all. For me at least they have been efficent and fast at setting services up for me and resolving issues. Their callback system is good, i emailed them and then 10 minutes later the phone was ...

The tech support people are not really clued up to anything more than the basic issues that arise. I had a 425 error on their server and tried everything to no avail. After two weeks I told them I had no alternative but to shift my site as I needed to access it urgently. I asked if they had any alternatives which they did not. They ...

The customer service is absolutely terrible. The assistants are rude and unwelcoming when you have any issues. If you are considering fasthosts, check out their terms and conditions before signing up as i'm sure you are bound to find nasty surprises. I've had 3 accounts with Fasthosts which was fine for the first year, but ...

I have been with Fasthosts for over 4 years, now as relunctant customer but have not used my site for over the last 2 years because of unreliability. It's also really slow, and their control panel doesn't work half the time due to server timeouts - incidentally, I never have problems (of this degree) with other websites, so it's not my ...

It is a PAIN. Imagine, you have 140 Sites and plenty of customers you need to cater - you are dealign with this evil rippers. They can do what they want - they feel no mercy - if they do not agree (what is in most of the cases the case) they charge you. Another thing is, if you disagree in payments and cancel, they keep the account open and charging more and more until you pay - or you need to involve legal help - if parts of the services are paid and other not -because they are a mess and you want them to solve the issue - they take all your clients down also the paid ones. For a resseller - an exitus. Wait until you need to transfer your domains over -i magine they will do everything they can to prevent this. WARNING FROM

Never be tempted to use Fasthosts.

They are rubbish in everything they do.

Whether it is just for one basic site, or like us a reseller with many, do not go near them.

They will be more trouble than they are worth, with slow servers, bad idiotic support and terrible attitude to customer retention. Don't do it

They are really bad at everything and do not care whether they keep their single site customers or resellers, trapped with them, with 100's of sites

Do not use them, you will only regret it

More hassle and stress than they are worth, at any price

Fasthosts are just the worst company I've ever used (and I used to be an estate agent!!). Even though I canceled their service over a year ago, they still insisted on charging my credit card this year. Apparently, I didn't cancel the unwanted service in the correct way. I'm going to sue them - power to the people!! And I'm a die-hard Tory!!
Also, they are not 1 star - they are minus 5 stars!!

Fasthosts is the worst hosting company I have ever had the displeasure of dealing with. I have been designing sites for over 15 years, and Fasthosts is the epitomy of a company who knows nothing about web technologies & customer service, it's a merely a 'fast food" hosting company. Stick with the guys who know how to host properly, these guys are amateurs, they even use other companies servers and have a habit of setting up other companies to fool new folks in the business. I tested them out for a year, as I was interested in seeing the the webs hosting cowboys offer. Be careful, check your AS numbers.

I've never seen a company so badly reviewed on dooyoo, so it with some trepidation that I would like to offer an alternative view. I hope I don't regret to say this, but my dealings with Fasthosts have been superb. Fasthosts offer a wide range of services, but I use them as my provider of reseller accounts, which costs 50 pounds per ...

The worst customer service ever: I even when to their office and was told that no one would speak to me.
Do NOT USE FASTHOST

Delays in email routing, occasional POP3 unavailability, poor control panel access and speed. Half an hour in telephone queue to close the account, (can't do it online). Watch the RSS feed of their system status reports at http://www.fasthosts.co.uk/rss/Status.rss for an idea of how much service interruption they suffer.

A simple statement, DO NOT USE FASTHOSTS Fair enough, at the end of the day we have all come to expect poor customer service, hidden costs, long call queue systems and unhelpful staff, but I say vote with your feet and go elsewhere. I set up an account, easy and helpful at that point, tried to transfer a domain, nope ...