Product Type: Freeserve in Telecommunications Services
Newest Review: ... problem is with their wireless and talk. i recieved the livebox, started to follow instructions and found the livebox was locked and i need... more
Wanadoo: Broadband and Wireless and Talk User
Member Name: djev
Advantages: erm.... managed to connect sometimes
Disadvantages: Crap customer support, crap equipment, crap pretty much everything
Been a wanadoo customer for a while now and are constantly havin problems.
My current problem is with their wireless and talk. i recieved the livebox, started to follow instructions and found the livebox was locked and i needed a recovery cd. Contact wanadoo, recieve the cd 5 days later, cd does not work> they sent the wrong cd. contact them, cd should be here 3-5 days, day 7, no cd and wanadoo refuse to talk to me now because i am 16. This is stupid because i know more about this then my parents and it is easier if i sort it myself.
the only thing i can compliment wanadoo for is actually having employees that understand and speak english.
Summary: Wanadoo have run before they can walk