Wanadoo: Broadband and Wireless and Talk User (Freeserve)

Member Name: djev

Product:	Freeserve
Date:	15/12/05 (820 review reads)
Rating:

Advantages: erm.... managed to connect sometimes

Disadvantages: Crap customer support, crap equipment, crap pretty much everything

Been a wanadoo customer for a while now and are constantly havin problems.
My current problem is with their wireless and talk. i recieved the livebox, started to follow instructions and found the livebox was locked and i needed a recovery cd. Contact wanadoo, recieve the cd 5 days later, cd does not work> they sent the wrong cd. contact them, cd should be here 3-5 days, day 7, no cd and wanadoo refuse to talk to me now because i am 16. This is stupid because i know more about this then my parents and it is easier if i sort it myself.

the only thing i can compliment wanadoo for is actually having employees that understand and speak english.

Summary: Wanadoo have run before they can walk