Product Type: Freeserve in Telecommunications Services
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Freeserve Anytime the best internet package around?
Member Name: ANDY19LIVERPOOL
Date: 19/04/02, updated on 02/05/02 (103 review reads)
Advantages: high speed, good quality, low price
Disadvantages: 2 hour cut off, 50p per minute technical help line
Ive been with freeserve now ever since i first used the internet and i have always had excelent service from them.
The only real problem is when u have trouble with the service u have to pay 50p per minute on the technical help line which can be a ridiculous amount as i have found out a few times.
I had a problem where my computer would dial up to the internet but i couldnt access anything. They didnt have a clue what to do but tried loads of things that didnt work.
I got the phone bill and found a £15 charge just for the use of there technical help line.
Another problem that does annoy me is that every 2 hours you get disconected and have to reconnect however it does not tend to be a big problem.
Apart from that though, everything is good. I can usually always connect first time and the speed is usually quite fast.
I find freeserve to be an ecelent service provider and i would recomend them to everyone.
The price is only £13.99 per month for access to the internet any time of the day any day of the week with no extra costs.
Excelent quality and good service, what more could you ask for?