Freeserve HomeTime (Freeserve)

Member Name: pricecrusader

Product:	Freeserve
Date:	20/02/03 (72 review reads)
Rating:

Advantages: very few

Disadvantages: Frequent Disconnections, Arrogant customer service

I signed up for Freeserve HomeTime around a year ago, for the price of £6.99 per month or thereabouts, and recently noticed I was getting frequent disconnections. I e-mailed the company (not an easy thing to do, as they do not provide an e-mail address, instead they insit you wirte your question on the site and then send it to them) After two days I was told that Freeserve often randomly disconnect people if there is a jam. I was further told, insultingly, that if I did not want disconnections I should purchase broadband. I was not notified of these disconnections when I signed up, and I no longer use this deceptive service.

Summary: