Product Type: Freeserve in Telecommunications Services
Newest Review: ... problem is with their wireless and talk. i recieved the livebox, started to follow instructions and found the livebox was locked and i need... more
Member Name: pricecrusader
Date: 20/02/03, updated on 20/02/03 (74 review reads)
Advantages: very few
Disadvantages: Frequent Disconnections, Arrogant customer service
I signed up for Freeserve HomeTime around a year ago, for the price of £6.99 per month or thereabouts, and recently noticed I was getting frequent disconnections. I e-mailed the company (not an easy thing to do, as they do not provide an e-mail address, instead they insit you wirte your question on the site and then send it to them) After two days I was told that Freeserve often randomly disconnect people if there is a jam. I was further told, insultingly, that if I did not want disconnections I should purchase broadband. I was not notified of these disconnections when I signed up, and I no longer use this deceptive service.