Product Type: Freeserve in Telecommunications Services
by doug - written on 03/09/07
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My connection disappeared one day with no warning - after three weeks of speaking to technical support in India, who just kept repeating whatever i was saying but could not actually get my internet connection up and running, i gave up and left Orange/Wanadoo. The worst service i have ever encountered
by - written on 15/12/05 (Somewhat useful, 853 readings)
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Been a wanadoo customer for a while now and are constantly havin problems. My current problem is with their wireless and talk. i recieved the livebox, started to follow instructions and found the livebox was locked and i needed a recovery cd. Contact wanadoo, recieve the cd 5 days later, cd does not work> they sent the wrong cd. ... Read the complete review
by - written on 11/12/05 (Not useful, 88 readings)
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wanadoo say that your payment will be taken off of your bank on a serton date of the month, but they dont. with me me it is ment to come off on the 10th of every month, but would come off on the 20, 21. when i have sent them emails regarding paying into there account the said no they are now charging me 3 months in one go which i find so ... Read the complete review
by - written on 29/09/05 (Useful, 274 readings)
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I have personally been using freeserve/wanadoo for about 18 months. During this period we have experienced only one minor service outage and consistently good data transfer rates. The qualities of the technical support services have been consistently excellent in my opinion. The only time i thought that they were wrong ... Read the complete review
by - written on 12/09/03, updated on 12/09/03
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If you are reading this then you probably have internet access of some description, be it from home or work. If you are reading this from work and are considering going online at home, or you are just after a new ISP for your home access then look no further than Freeserve. I use Freeserve Anytime (fixed monthly payment for ... Read the complete review
by - written on 16/04/03, updated on 16/04/03 (Somewhat useful, 40 readings)
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Well i would just like to advise anybody considering changing their isp (internet service provider) to freeserve, to do so now! I have had freeserve anytime for a couple of years, and it is great. It not only has the cheapest price for an anytime contract (you only pay a certain amouunt per month, and that is it), but offers a ... Read the complete review
by - written on 20/02/03, updated on 20/02/03 (Somewhat useful, 74 readings)
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I signed up for Freeserve HomeTime around a year ago, for the price of £6.99 per month or thereabouts, and recently noticed I was getting frequent disconnections. I e-mailed the company (not an easy thing to do, as they do not provide an e-mail address, instead they insit you wirte your question on the site and then send it to them) ... Read the complete review
by - written on 13/01/03, updated on 13/01/03 (Somewhat useful, 38 readings)
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I shall assess Freeserve's Anytime package in the aspect of that I have a second line. FS offers anytime access for £13.99 a month. Note: This is NOT "always-on". You dial in to the service, taking about 45 seconds, and then you are connected for two hours. After this you must redial. FS's ... Read the complete review
by - written on 13/12/02, updated on 13/12/02 (Useful, 40 readings)
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I am from the US, and service is number one because if you can't or won't provide customer service then someone else will. I joined freeserve through there one month free sign-up promotional disc. To me...one month free means ONE MONTH FREE. I popped in their disc and continued through the process. I followed all the steps to ... Read the complete review
by - written on 23/11/02, updated on 23/11/02 (Somewhat useful, 56 readings)
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Not too bad, i have freeserve anytime and it is okay for the price. But apparantly they have doubled ??? the network capacity. It seems like it has been cut in half. Sometimes my computer has to dial up 8 or more times to connect since the server is frequently engaged. Often even after all this my connection only tends to last 10 mins ... Read the complete review
by - written on 21/10/02, updated on 21/10/02 (Very useful, 103 readings)
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After seeing Freeserve's great deal for a one month free trial I couldn't wait to sign up. In a few simple steps on their website ( www.freeserve.com ) I had downloaded the dial up software and given them all the information they needed. I phoned up my old service Provider ( Bt Internet ) and said I was unhappy with their service ... Read the complete review
by - written on 16/10/02, updated on 16/10/02 (Useful, 1485 readings)
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Lets be honest, I have surfed the net since before everyone was getting online. In those days it cost too much to spend any sort of REAL length of time online, and so the net was never really explored. Now there are so many packages aiming to get you unlimited time online that you are spoilt for choice as an ISP user. I have ... Read the complete review
by - written on 24/08/02, updated on 24/08/02
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If it changes Ill come back!! - Advantages: Fast, Good support, Easy setup - Disadvantages: None
by - written on 22/08/02, updated on 22/08/02 (Useful, 1091 readings)
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When I joined Freeserve I worried about the service they provided. I had read many people say about how slow they were or that prices will keep going up. But after my free month had ended I was so happy. I can always connect first time and only get cut off after I have been only for 2 hours , which is only to cut off people that might ... Read the complete review
by - written on 01/08/02, updated on 02/08/02 (Very useful, 533 readings)
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I have used Freeserve as my ISP more or less since they started out and my subscription evolved from a standard dial up to moving to unlimited calls at weekends and evenings. Last December Freeserve emailed me about more changes to the service and it became a more economical option to switch to Freeserve Anytime which should have been ... Read the complete review
by - written on 13/07/02, updated on 13/07/02 (Useful, 197 readings)
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Ok now before i start this is about FREESERVE BROADBAND and not about any other part of freeserve as i haven't used it all. Just Braodband ok? Right now that's sorted out let's get to it. Now Broadband has been around for years. It's just very few people could get it, what with not being able to get cable ... Read the complete review
by - written on 03/06/02, updated on 03/06/02 (Useful, 27 readings)
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Having been reasonably happy with Freeserve at the end of last year, their advertising campaign did not really bother me. However, the more the campaign ran, the worse their service got. Having been disconnected prematurely a couple of times in three months, I now found I was being diconnected almost hourly. Playing games like ... Read the complete review
by - written on 30/04/02, updated on 30/04/02 (Very useful, 92 readings)
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You`ve seen the adverts, a bunch of 60`s free love, wife swapping hippies in miscellaneous woods and nudists cooking bacon, amongst others... I suppose that they were going for comedy. Of course this in it`s self is funny, seeing as their technical support department is pure comedy. You could send up to ten emails asking just ... Read the complete review
by - written on 21/04/02, updated on 21/04/02 (Somewhat useful, 84 readings)
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Watch out for any ISPs who say their plans are unlimited because if you are using them too much, the sofware you use to connect to the internet has a hidden number in your registry which they can change at any time when people use the service too much. If you check your registry for your ISP's dial-in number and see if they have an ... Read the complete review
by - written on 19/04/02, updated on 02/05/02 (Useful, 103 readings)
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Ive been with freeserve now ever since i first used the internet and i have always had excelent service from them. The only real problem is when u have trouble with the service u have to pay 50p per minute on the technical help line which can be a ridiculous amount as i have found out a few times. I had a problem where ... Read the complete review
