Product Type: GiffGaff in Telecommunications Services
Newest Review: ... 5p a minute (he gets free calls and normally calls me), and 8p a text. I've actually only just realised the strange quirk that it's che... more
A Breath of Fresh Air to the PAYG Market?
Member Name: jamiehill22
Disadvantages: No helplines for human contact with problems.
I joined GiffGaff a few months ago after being a loyal O2 PAYG user. The first thing that struck me was the incredibly competitive price structure, at 10p/min calls and 4p texts. Alongside the great value goodybags (which I will discuss in a bit) and great marketing campaign, I wondered what, if anything could go wrong!
Once I'd gotten comfortable with the network, I realised that the network coverage was not skimped on at all either. Giffgaff use O2's network, which as a former O2 customer I have never had any complaints with.
So on to the deals or 'goodybags'. For £10 you get all you can eat data, unlimited texts and 250 UK minutes and free giffgaff-giffgaff calls. The only downside to this is that unlike O2's rewards, you do not get to keep your credit however against the most comparable tariff, O2 Simplicity, giffgaff walks all over the much larger company. You also have the option to increase calls up to 1500 minutes for up to £25/month.
Giffgaff also allow you to earn 'points', just like DooYoo! For referring friends, creating adverts and spreading the word you can earn Giffgaff points where 100=£1 credit. Everyone loves a freebie!
Overall, Giffgaff is a crowdsourced network, unfortunately they do not have a customer service centre but for all but the most extreme of problems the user forums are suitable enough!
In my opinion, Giffgaff is the way all mobile PAYG tariffs should look towards. Much cheaper than the big guns, and you aren't skimping on any coverage or service!
Summary: The future of mobile networks!!!
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