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      29.06.2001 06:17
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      <UPDATE> Telnet has now ceased service and completely free internet calls have gone with it! This, however, does not mean greatXscape is no more. It is alive and well and I am with BT now and I am still getting fast connections as I was with Telnet. It isn't a totally free ISP anymore hence my conversion to AOL - I will review it in the very near future. </UPDATE> I came accross a greatXscape disk sometime ago, I forget where, but it didn't overly impress me with looks but the title did catch my eye, "Free internet at off-peak times". Wey-hey, I thought. Bye, bye Freeserve is the kind of thought you have. Well, I've been on the service for about 3 years and not a single thing has gone wrong and which will impress you even more is that I have only encountered a busy line once, all other times I've connected first time. The connection speeds are the fastest I have ever experienced. About 44kb/s to 48kb/s. I have never come accross these on BT, Virgin or even Freeserve. What I must tell you is that you are required to switch your telephone service to Telnet from BT. This may seem daunting at first, but don't be put off. It only took us 3 weeks and everything was sorted. You enjoy a cheaper bill as well since Telnet guarantee cheaper bills plus they have a cheaper line rental charge. E-mail is great, no trouble with that. More about the homepage: it's great and improvements are ongoing, it's constantly changing - for the better, I mught add. Their incorporating the jazzy Flash into its design. Very immpressive. This service is the best! You really cannot beat it, that's over 78 hours of internet surftime free, every week! This is a real bargain, so I'd snap it up quick.

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        30.09.2000 02:40
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        I came accross a greatXscape disk sometime ago, I forget where, but it didn't overly impress me with looks but the title did catch my eye, "Free internet at off-peak times". Wey-hey, I thought. Bye, bye Freeserve is the kind of thought you have. Well, I've been on the service for about six months and not a single thing has gone wrong and which will impress you even more is that I have only encountered a busy line once, all other times I've connected first time. The connection speeds are the fastest I have ever experienced. About 44kb/s to 48kb/s. I have never come accross these on BT, Virgin or even Freeserve. What I must tell you is that you are required to awitch your telephone service to Telnet from BT. This may seem daunting at first, but don't be put off. It only took us 3 weeks and everything was sorted. You enjoy a cheaper bill as well since Telnet guarantee cheaper bills plus they have a cheaper line rental charge. E-mail is great, no trouble with that. More about the homepage: it's great and improvements are ongoing, it's constantly changing - for the better, I mught add. Their incorporating the jazzy Flash into its design. Very immpressive. This service is the best! You really cannot beat it, that's over 78 hours of internet surftime free, every week! This is a real bargain, so I'd snap it up quick.

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        26.09.2000 05:04
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        Before I begin, let me describe this service. Basically, you change your telco to Telnet, and this ISP will give you unmetered off-peak access to the internet. Well, this sounded fantastic, so I singned up. I was a little apprehensive having seen so many other un-metered services go belly-up, and I knew how long it could take to change telcos, but I tried anyway. Thank god I did! Admittedly, there were a few hitches during the change-over, but within a month I was set-up. Not only was I able to get a connection first time, every time, but the speed of the service was top class. Infact, the whole package was better than many paid services! True, I did recieve a letter restricting my access to a certain number of hours per month, but it never caused any problems. I think that the reason this service wasn't swamped by users like other similar ISPs is because they only ran one set of ads in the papers, and I havn't seen them advertised anywhere else. This means top quality service for a small user base. I can whole heartedly recommend this!

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        20.07.2000 04:42
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        I suppose that I should have learnt my lesson with all the troubles I had signing up to this company and 'Xscaped' while I could but unfortunately I didn't. I guess I should start at the beginning. GreatXscape is an ISP that offers a similar service to what Screaming.net used to. That is if you switch your telephone billing to their phone company (Telnet Residential in this case) you will receive 'free, unlimited off-peak internet access'. Sounds too good to be true? After all with all the publicised problems that Screaming.net had been having surely GreatXscape wouldn't be any better? What the heck I thought and signed up. The web site sign up process itself was fairly straight forward and about a week later I was a member. I received a letter welcoming me to GreatXscape. And then another. And another. Oh well they're just pleased to have me as a customer I thought :) So I set up all my connections and for a few months the service is really great, you truly did receive free unlimited off-peak internet access and with no 2-hour cut off either! But then the problems started. Firstly GreatXscape sent out a letter to all their customers saying that they were going to restrict the free 'unlimited' off-peak access to 25 hours a month. Then another letter followed saying 'sorry but you weren't supposed to get that, that's just for new customers'. Then without warning or notification they introduced a 2-hour cut off on the calls. Then, according to the newsgroups, some people received another letter. "You are an abuser of our service" the letter declared! The people that received this letter admitted that they weren't making many voice calls and were using the internet a lot but it wasn't as if they were connecting 6pm Friday and staying permanently connected until 8am Monday, and any way there was nothing in the contact that we signed up to to say t
        hat we had to make x amount of voice calls and could only use x number of hours out of the 'unlimited' off-peak access. I personally didn't receive a letter, but then a couple of months later received a phone call asking why I was using the internet so much (!!!) so I explained that I maintained a few web sites and that I was at the time a computer science student so the internet played quite an important role in my day. Anyway they said that I could use a maximum of 3hours a day, this wasn't a problem but wasn't exactly the unlimited off peak access I signed up to either. Oh and then there was the fact that they hadn't been able to collect my payment from my credit card since I joined even though I phoned them up about 5 times to confirm the details (although strangely they were able to collect one month's!). This ended in them sending me letters threatening to terminate my phone and start preceedings to get their money if I didn't pay within two days. So I phoned them again and the woman I spoke to finally found that I had two accounts set up on their system and that they were using the wrong one to bill me. She said that she would sort it out. Then when my credit card bill arrived they had billed me twice for the outstanding amount! Another phone call (all at national rate may I add!) and a copy of my bill later and they refunded it. I've now switched or at least I'm trying to switch to WorldOnline. It's going to take 30 days though! (Cheers BT!)

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