karoo.co.uk Reviews

Hello there! I have a house within Hull and like all other people in the city, I am FORCED to use the karoo service for my broadband connection, which is extremely poor value. When will the guys there sort this service out? The packages from Karoo are so far behind the rest of the country. For example Sky is launching its broadband service ...  Read the complete review

Today is 18th september 2004, and we have been with karoo rapid time broadband for a few days.Everyone should be with this fantastic company. Kingston communications are an independant company,based in kingston-upon-hull. It is thanks to this company that you have interactive television atall,since the BBCi and SKY use their system,as ...  Read the complete review

Karoo is the worst ISP I have ever come across!!! I had my account hacked a couple days back, and as a result the intruder gained access to one of Karoo's systems, so I was told. My account got disabled and I had to send in a letter promising this would not happen again even though I did not do this. There service poor, costly, and they ...  Read the complete review

Hi I went away to my mate house for the weekend coming back to know that i have been disconnected from my ADSL why u mite ask, Karoo say that i have sent them an abusive email i don't know what containing cos i didn't send it at the time the email there said it was sent i was on the way to work. There will not activate my ...  Read the complete review

As part of my job I install and configure networks in and around the Hull area. I have setup a good number of ADSL connections for businesses and residential users over the past year and always find Karoo's ADSL service problematic. While the quality of the basic ADSL and ISP services are average, when working, and even the bandwidth ...  Read the complete review

Welcome to the information superhighway! One month on broadband is enough to make you feel ill at the thought of using an analogue connection ever again, my only real gripe until recently was the price. Being a prisoner of KC (Kingston Communications) meant I could not take advantage of Cable or BT services but KC's ADSL ...  Read the complete review

At one time by living in Hull you could feel quite smug as all local phone calls cost just 5p for unlimited time - using our local phone company Kingston Communications.... And then came the internet!! We signed up for their Karoo Extra Package at a cost of £15 per month - this gives you internet connection using a local number and ...  Read the complete review

I have been with Karoo for 2 years and it has to be said the service can best be described as patchy. There have been months where the transfer speeds were awful and connection, authorisation, problems persisted. Technical support has been as still is non existant. Even if you do get someone to answer all they seem to know is "check ...  Read the complete review

A year ago I moved to Kingston-upon-Hull and back then Karoo Extra was the best service in the country. This is because we don't have BT but Kingston Communications, previously council owned but now part privitized. While they do not compete directly with BT, it's one or the other depending on where you live, KC have always provided ...  Read the complete review

I was forced into getting Karoo extra when the phone bill was rocketing to scary amounts. I have had to change from Karoo Extra which was £10 a month and all internet calls were 7p untimed but cut off after 7 hours. Now I am on Karoo Anytime which is £30 a month with free calls. I find it appalling that there has been such a raise in ...  Read the complete review

I have been with karoo for a year now and have had no problems whatsoever. I subscribe to karoo extra, which costs £15 a month (paid monthly by credit card) It then costs 5p to log on (local rate)then thats it, you can stay on line as long as you want, no restrictions, hours at a time if you wish. The helpline is free, any problems ...  Read the complete review

For once, those of us who live in Hull can feel smug. While the free-call internet revolution slowly stutters its way across the rest of the UK (after six only), Karoo have a well established unmetered service - but only in Hull. For £15/month, you get access to a Hull local phone number and unlimited internet access - I'm averaging eight ...  Read the complete review