Rotten Fish (Madasafish)

Member Name: MartC

Product:	Madasafish
Date:	06/11/08 (47 review reads)
Rating:

Advantages: More time with the family due to lack of connection

Disadvantages: Frequent disconnection, Abysmal customer "support"

This really is a rotten fish, I have been with Madasafish for nearly 10 years and am now looking for another ISP, the service provided has nose dived in the last 6 months, I have had my email blocked, internet access disrupted and had my phone line cut off when they said I had gone over my monthly limit when I had actually used 20p of a £30 limit.
Customer services score a big fat zero, I am so fed up, dealing with poorly trained customer "support" staff who have no concept of what the script that they are reading from actually means & have no idea how to help with even the most basic complaint.

This fish stew should be avoided at all costs, it's just not worth the stress, it's very surprising how a good ISP can slide, very quickly, to the sludge at the bottom of the ocean, dont go mad!

Summary: If you value your sanity, dont go Madasafish!