Newest Review: ... (so it’s not really unlimited then!). I was previously on this when I first joined NTL, and I can only say that, for an extra £3 per month, you might as well get broadband. TV Packages NTL and Telewest have a cheek in forcing customers to take out line rental as well (included in the overall price). But it can be understood from their point of view – they simply do not make money from TV alone. Still cheeky, though. NTL are introducing free OnDemand TV, a facility that allows you to watch selected programs at any time, with the ability to rewind, fast forward or pause play. There is also TV internet (which is basically useless) as we... more
Customer NTL Reviews (31)
by shobhna - written on 13/04/07
hii,ve had so much problem since it's gone virgin to get thru to cancel various package as i don't utalise themyou can put thru so many different recorded messages by this time uget fed up so i put the phone downplease make our lives easier than this!It's not time consuming or cost effectivefinally i told someone to cancel my package yet they've charged me full for this month!shobhna
by - written on 28/07/06, updated on 28/07/06 (Very useful, 1924 readings)
I have already done a review on NTL when I first joined dooyoo, so why another one? Well, firstly, my other review was rather poor, only covering a couple of areas, and was more of a rant than anything else. Secondly, a lot has changed since then, so I feel it only fair to re-review NTL as it is now. A very brief history of NTL NTL is a digital cable service provider offering landlines, internet and digital tv. NTL combined with Telewest some time ago. The two operated as separate companies and in separate areas, but have now amalgamated their resources and have started to homogenise the services that both companies offers. NTL and Telewest ... Read the complete review
by - written on 09/08/05 (Very useful, 2492 readings)
Due to my satisfaction with our NTL Telephone and Digital TV Service, we decided to change our Broadband provider. We had been unhappy with Supanet for some time (see previous review) and therefore NTL seemed the natural choice. However, I didn't enter into the decision lightly - the last thing I wanted was for us to be stuck with another under achieving Broadband supplier and so I looked into what NTL could offer me and took the time to understand my options. As with my Telephone and TV, I looked into NTL Broadband via their website, ntl.co.uk. Before viewing the Broadband options available to you, you must enter your Postcode to ensure that ... Read the complete review
by - written on 09/10/03, updated on 09/10/03 (Very useful, 1237 readings)
If you?re not used to the internet its best to look at all the companies available to you and the best offer for you. Unfortunately we did not do this and decided on AOL this cost us far too much, as it charged us pence per minute on a dial up connection. Then one day an NTL envelope came through our letterbox containing an NTL CD for the internet. Dial up connection I might add. And basically the deal was great for us ~~~The Package~~~ The one that we have involves dial up connection for £15 per month. And that?s all we pay for the internet, no pay per minute fees, no connection fees nothing else. Also because we?ve converted to NTL phone line, ... Read the complete review
by - written on 14/06/03, updated on 14/06/03 (Useful, 418 readings)
I've been using NTL's unmetered dial-up internet service for around three years now. Overall it has worked fairly well. It's not the fastest, but it is mostly reliable. The problems come during the times when there *are* problems. NTL used to have their own newsgroup, ntl.support.dialup, where knowledgable tech support staff answered questions. Without any announcement, these tech support people left the newsgroup never to return. The newsgroup is now frequented only by users now. It's better than nothing, but sometimes a case of the blind leading the blind. NTL's email technical support is also non-existant. I am still ... Read the complete review
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|More products in Telecommunications Service|
All these and are taken from reviews of the dooyooCommunity.
Good value, great internet access, best option for me at least
Coverage depends on when you live, many horror stories.
No contracts, No credit card needed, Easy to use
not always included in mobile free minutes
Good service, reduced our cost
Email restrictions. connecting can occasionally be dodgy
Great rates, Quick response from customer services, Easy to use
Bit time consuming to dial the access number each time
Good service, Good customer support, no contract
|BT Broadband Voice|
Own Dedicated Broadband Phone Number (starting 0551), Excellent International Ratese, Free Evening & Weekend Calls (Cheap daytime rates) - Anytime Tariff Now Available
5p per minute at all time for someone to call youNot a lot of people know the 0551 code12 month contract to recieve the free telephone adapter
|BT Choose To Refuse Service|
Easy to use
You do have to pay per quarter
Not overly expensive
Lies/trickery, changing the contract, expensive support line, connection not great
If you live very close to an exchange you MAY get the 8 mg line they advertise
Poor customer service, poor connectivity.