NTL

hi
i,ve had so much problem since it's gone virgin to get thru to cancel various package as i don't utalise them
you can put thru so many different recorded messages by this time uget fed up
so i put the phone down
please make our lives easier than this!
It's not time consuming or cost effective
finally i told someone to cancel my package yet they've charged me full for this month!
shobhna

I have already done a review on NTL when I first joined dooyoo, so why another one? Well, firstly, my other review was rather poor, only covering a couple of areas, and was more of a rant than anything else. Secondly, a lot has changed since then, so I feel it only fair to re-review NTL as it is now. A very brief history of NTL NTL is a digital cable service provider offering landlines, internet and digital tv. NTL combined with Telewest some time ago. The two operated as separate companies and in separate areas, but have now amalgamated their resources and have started to homogenise the services that both companies offers. NTL and Telewest ...  Read the complete review

Due to my satisfaction with our NTL Telephone and Digital TV Service, we decided to change our Broadband provider. We had been unhappy with Supanet for some time (see previous review) and therefore NTL seemed the natural choice. However, I didn't enter into the decision lightly - the last thing I wanted was for us to be stuck with another under achieving Broadband supplier and so I looked into what NTL could offer me and took the time to understand my options. As with my Telephone and TV, I looked into NTL Broadband via their website, ntl.co.uk. Before viewing the Broadband options available to you, you must enter your Postcode to ensure that ...  Read the complete review

If you?re not used to the internet its best to look at all the companies available to you and the best offer for you. Unfortunately we did not do this and decided on AOL this cost us far too much, as it charged us pence per minute on a dial up connection. Then one day an NTL envelope came through our letterbox containing an NTL CD for the internet. Dial up connection I might add. And basically the deal was great for us ~~~The Package~~~ The one that we have involves dial up connection for £15 per month. And that?s all we pay for the internet, no pay per minute fees, no connection fees nothing else. Also because we?ve converted to NTL phone line, ...  Read the complete review

I've been using NTL's unmetered dial-up internet service for around three years now. Overall it has worked fairly well. It's not the fastest, but it is mostly reliable. The problems come during the times when there *are* problems. NTL used to have their own newsgroup, ntl.support.dialup, where knowledgable tech support staff answered questions. Without any announcement, these tech support people left the newsgroup never to return. The newsgroup is now frequented only by users now. It's better than nothing, but sometimes a case of the blind leading the blind. NTL's email technical support is also non-existant. I am still ...  Read the complete review