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SAY NO, NEVER GO, NTL BROADBAND SCANDAL! (UPDATE HERE)
Date: 26/02/03, updated on 27/02/03 (538 review reads)
When NTL first launched broadband, I was very excited of the prospect of being able to download at very high speeds opposed to my crappy 33k modem. I recently subscribed to the 600k, which comes with free installation and only costs 25 quid a month. I was able to download around 6 to7 GB a day of Games, Movies, Music and Software. But now I have been warned that NTL now only allows 1gb a day of download time. This to e is only around 3 to 5 hours of broadband use. Here is a look at the packages available
Connection Cost Average Download Speed
128kbps £14.99 12k a sec
600kbps £24.99 55k a sec
1024kbps £34.99 90k a sec
My friend who has a 1mb connection has been affected even worse than I have. He pays 35 quid a month and used to download round 9 to 12 gb a day. However he has been warned twice not to exceed the 1gb limit which effectively is only 2-3 hours of use. He has been warned that if he exceeds the limit ore than 3 times a week then his membership may be considered terminated which seems outrageous. This cap on broadband defies the whole point of broadband and their policy of unlimited access.
There are plenty of legitimate reasons for using more than 1GB a day like video streaming and software updates. There are also pay services that use high bandwidth connections to watch movies (500-700kbps) and sports events, but under these new NTL terms customers will have to go and do something else other than use their internet connection.
Families or couples who have ore than one PC in their house but share broadband through a network will need even more bandwidth which they cannot get due to the restrictions.
But the real question now is can anything be done?
Will it stop there or in the future will they cut it to 500mb a day or lower?
Compare NTL broadband to other countries such as Sweden and Japan who get 10 to 12mbps broadband for
around 10 to 27 quid which makes NTL look very inadequate than it already does. If you were using one of these 10 to 12bps broadband you would only be using it for a few minutes a day before being cut off.
I recommend for the mean time going to other competitors such as Telewest who are UK’s other main cable operator and have no user limits and don’t plan to install any. They are considering expanding their 1 to connection to a 2mb connection.