Newest Review: ... since virgin media have taken over my t.v has not worked and i 'm still paying for it. Not happy about the problems and i can never get in... more
MY THOUGHTS ON NTL
Member Name: THEBUNNY
Disadvantages: ALL TO MANY TO MENTION
NTL MAKE ME SICK!! I HAVE JUST RECIEVED A CALL TONIGHT FROM ONE OF THEIR "EXPERIENCED AND DEDICATED CUSTOMER CARE" OPERATORS WHO HAS ABSOLUTLY DISGUSTED ME! HE PHONES UP AND SAYS I HAVE AN OUTSTANDING PAYMENT, TO WHICH I EXPLAINED HAS ALREADY GONE OUT FROM MY BANK ACCOUNT. HE THEN SAYS HE NEVER READ ANY OF THE NOTES ON THE SYSTEM AND I WAS RIGHT AND HANGS UP ON ME! THE SERVICES THEY PROVIDE ARE GOODS BECAUSE THEY DO WHAT THEY ARE DESIGNED TO DO, THE PHONE IS ABLE TO MAKE CALLS AND THE BROADBAND WORKS BUT AS FOR THE COMPANY - LUDICROUS SUMS THEM UP! THE CUSTOMER SERVICE IS SHOCKING AND ALL THE STAFF NEED ATTITUDE ADJUSTMENTS! WONT BE RECOMMENDING ANYONE TO THEM
Summary: NOT HAPPY AT ALL WITH SERVICE, CONSIDERING CHANGING COMPANIES
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