NTL
MY THOUGHTS ON NTL - NTL Telecommunications Service

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MY THOUGHTS ON NTL
NTL

THEBUNNY

Member Name: THEBUNNY

Product:

NTL

Date: 15/03/06

Rating:

Advantages: NONE

Disadvantages: ALL TO MANY TO MENTION

NTL MAKE ME SICK!! I HAVE JUST RECIEVED A CALL TONIGHT FROM ONE OF THEIR "EXPERIENCED AND DEDICATED CUSTOMER CARE" OPERATORS WHO HAS ABSOLUTLY DISGUSTED ME! HE PHONES UP AND SAYS I HAVE AN OUTSTANDING PAYMENT, TO WHICH I EXPLAINED HAS ALREADY GONE OUT FROM MY BANK ACCOUNT. HE THEN SAYS HE NEVER READ ANY OF THE NOTES ON THE SYSTEM AND I WAS RIGHT AND HANGS UP ON ME! THE SERVICES THEY PROVIDE ARE GOODS BECAUSE THEY DO WHAT THEY ARE DESIGNED TO DO, THE PHONE IS ABLE TO MAKE CALLS AND THE BROADBAND WORKS BUT AS FOR THE COMPANY - LUDICROUS SUMS THEM UP! THE CUSTOMER SERVICE IS SHOCKING AND ALL THE STAFF NEED ATTITUDE ADJUSTMENTS! WONT BE RECOMMENDING ANYONE TO THEM

Summary: NOT HAPPY AT ALL WITH SERVICE, CONSIDERING CHANGING COMPANIES