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Worst customer service EVER -  NTL Telecommunications Service
NTL 

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Worst customer service EVER (NTL)

pooh1212

Member Name: pooh1212

Product:

NTL

Date: 16/08/06 (285 review reads)
Rating:

Advantages: NONE

Disadvantages: Terrible customer service, unhelpful, incorrect bills, etc...

I have the phone, TV & broadband services, the only thing I can say about this company is, DON'T GO THERE if you have got better things to do except for calling their customer services all day. I have been wiv them for almost a year, can't cancel it b/c of the stupid contract. The customer service is utterly unhelpful& unprofessional. I have been trying to give them a month notice since my contract is due in september, they put me thru different departments but NEVER the right one! I have been waited to talk 2 someone but it's never a real person there, plus I have 2 pay 4 the phone!!! The bill is never right, they always charge more of course. You have 2 ring them every single month 2 get ur money back. It's absolutely ridiculous!

Summary: Don't go there cos it's cheap, it really is not

Last members to rate this review:
(15 members total)

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Overall rating: Somewhat useful

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Last comments:
cmh4135

- 16/08/06

Their customer support is abysmal!
sy2kgbr

- 16/08/06

Hi and welcome to Dooyoo!:) I'm sorry to hear you've had such problems... I've never had a contract with ntl and I'm not keen to after reading your op!;)


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