Newest Review: ... since virgin media have taken over my t.v has not worked and i 'm still paying for it. Not happy about the problems and i can never get in... more
ntl: GREAT for FREE
Date: 27/05/01, updated on 27/05/01 (49 review reads)
Advantages: free, FAST, reliable
Disadvantages: 2hrs cut off, 10 min non activity cut off
ntl for free:) the net for free! sounds great doesn't it? well it is great thats why!
Simply put this is why I choose them really. When I got mine done about 6 months ago or so they had a great deal going on. I got 2 lines for the price of one line. so I would only pay one line rental a month and have 2 separate lines. GREAT. So I use one line for calls and the other second line for net use only. THis is great.
The service to me is VERY GOOD. Everything is very fast probably a bit faster then the ones I did actually use to pay for!
I'm not going to lie and say what a great or bad customer service section they have as I've not had to use it at all. I would say I' quite an experience pc user so I can usually fix all of the problems myself. Not saying I had to solve any problems with ntl though.
One bad thing that I didn't like was the *gearbox* (I think its called that) software that install's itself to get you online. It would always boot up on start up and I dind't want it on my computer even though I could have turned it off from starting up. So then I just did my own dial up. Much quicker and better and no more gearbox ^_^
Some people complain about not being able to log on first time. But with me I always log on first time and can bearly remember a time when I had to dial in a second time! thats service and its for free.
You of course have a 2hr cut off time. This isn't bad at all. Just log back onine. If you are d/l something big no problems. Get a d/l program to resume. You can find a few on the Internet. You do also have about a 10 minute non activity time. This can be very annoying but you just set up a d/l to stop the 10 minute non activity time so you can go online for 2hrs. Simple.
Overall a great service that is quick and reliable. I switched from BT to NTL and I am very happy. Also phone bills are cheaper!.