NTL Reviews

1500 WORD REVIEW (1300 PLUS SOME INSTRUCTIONS) 100% free Internet. No phone call charges. No monthly subscription. The ability to surf whenever you want, 24 hours a day. A vision of perfection – however reality is somewhat contrasting to this. I signed up to ntlworld in March 2000. I had heard that there were complaints ...  Read the complete review

I'm going to get straight to the point here, NTL are a complete and utter pile of rubbish! Now let me explain myself..... My parents joined 'NTL' when in the Reading area it was known as Telecential. At the time it was only a phone service and it was a good one too (It allowed me to talk to my Girlfriend for free!). ...  Read the complete review

Well it was a long wait but I eventually gained access to ntl broadband. What do I think? Well it was easy to setup and install as I have got a good technical knowledge and experiance of building computers, so the installation of the networkcard and sofware configuration was comparitively painless. The speed of the ...  Read the complete review

Well, Ntl's Broadband service... its a shambles, I am going to like writing this one! Lets start with the install from hell. I even called NTL, and happily waited 30 minutes to speak to a customer service advisor, to confirm I was still going to get someone around to install that day. "Yes, you are 3rd in the cue for a visit ...  Read the complete review

Until recently I had a phone, Digital TV and ISP account with ntl. I only relinquished the accounts as I have moved to a non cable area. I will stick to the internet service for this op. However a word about ntl servie in general. Their technical service e.g. providing an internet account is pretty good, however their customer service is ...  Read the complete review

I love the internet. I can't get enough of it. The feeling of being connected to millions of people all across the world at the same time does something inside me that I can't describe and probably wouldn't be able to print if I could. When I lived at home I lived in fear of that quarterly event which was the delivery of the phone ...  Read the complete review

Is this you ? Fed up downloading pages and often opening up a page up several times because you don’t think it is doing anything.!!! I have been using NTL 512k broadband access for 3 months and I now love using the internet. Broadband access gives you download speeds 10 times faster than a conventional 56k modem ...  Read the complete review

------ One year on into the service and heres an Update------ I received a letter from NTL just the other day containing some rather bad news. They are axing their 64k cable modem service. I have only had this service for one year and was really disappointed by the news as it offered excellent value for money. Well were else could you get ...  Read the complete review

OK, I'll admit it, I had a real problem with NTL until July this year as far as Internet access went. I had the same problem as half the country, I think, I signed up for NTL world in December last year, at which time I was told that the service would not be in my area until Easter, due to the upgrades to equipment (with it being an ex-Cable ...  Read the complete review

I have been using NTLworld since it started and had the old 1p a minute one before that. Initially NTLworld was disappointing. We were warned that there would be a phased mailing of the software and they weren't wrong. Ours came nearly 3 months after we ordered it(we had a pre-release order). With great excitement we installed the ...  Read the complete review

I have been with NTL for about a year now and I can say installing NTL and having them as my isp has been a top move last year. It cost nothing, full internet connection, web space, email address, newsgroups and am all smiles (WELL WORTH IT) even my mum, dad, even my little neff can come and surf the net with-out me having to worry about ...  Read the complete review

I have been with MANY ISPs in my time and have had pretty terrible experiences with all of them. I cannot believe how easy NTL has been. It took ages to get the software through which was pretty irritating, especially since most other ISPs make it really easy to get a copy of their software (I must have about 10 Freeserve disks and about ...  Read the complete review

About a year ago I took up an NTL offer and transfered from British Telecom using local dial-up rate access to virgin.net to NTL's service. My system at the time was a bit mothballed to say the least and I noticed a decrease in performance refresh times almost immediately but put up with it enjoying the excellent FREE 24/7 dial-up, ...  Read the complete review

You all remember the fun I had being an AOL user don't you?, getting cut off after 5 minutes, slow download times and generally no decent service whilst paying £14.99 a month, does that ring any bells to you?, well I wasn't going to stand for all of that now was I?, thats where the saviour that is NTL came in, saviour?, well at least its ...  Read the complete review

I have been with Ntlworld for some time past and, when I first, "joined up" I thought that it was the best thing since sliced bread. Those who are of the younger, more modern set will probably recognize this expression as the DB. East Coast Cable dug up all the roads in Colchester, some years ago, and laid in cable for the, ...  Read the complete review

You won't find a better ISP at the same price that offer 24/7 internet coneection - Advantages: 24/7 free internet, Cheap - Disadvantages: You have to have a ntl phone line, 2 hour cut off

(OK, pasting one of my own e-mails - slightly abridged - is a cheap way to earn 5p`s, but it does pretty much sum up what it`s like to be one of NTLs customers. Like many others have said, it`s hard to fault their products, particularly for value for money, but the moment anything goes wrong, be prepared for frustration you never dreamed was ...  Read the complete review

WOOOSSSSSSSSHHHHHH!!!! Now try reading this with a normal internet connection., and its more like, wosh. That?s the thing about NTL Broadband. Its the same as comparing an AUDI TT Coupe, to a Lada. Put simply the Internet runs a lot faster, in fact nearly ten times faster. Now most Ciao users, have a thing called a 56k modem, and you ...  Read the complete review

Customer service lets this company down. Triple package value for money. - Advantages: unlimited access - Disadvantages: ok unless you get a problem, very bad customer service

I would start by whining at NTLWorld, but I really shouldn't. I first started up with their service nearly a year ago when they seemed to offer me the best deal with regards to 24/7 access to the net through a BT line. At the time they were offering £10/month including any calls that I would make up to and including that amount. This offer was ...  Read the complete review